Tennessee receptionist employment contract template

Tennessee Receptionist Employment Contract

This Tennessee Receptionist Employment Contract ("Agreement") is made and entered into as of [Date] by and between:

• [Employer Name], a [State] [Entity Type] with its principal place of business at [Employer Address] ("Employer"), and
• [Employee Name], residing at [Employee Address] ("Receptionist").

1. Position:

• The Employer hires the Receptionist as a full-time Receptionist.
• The Receptionist's responsibilities include, but are not limited to:
  • Front desk management.
  • Answering and directing inbound calls.
  • Greeting and registering office visitors and managing visitor logs.
  • Maintaining the appearance and orderliness of the reception area.
  • Handling appointment scheduling and conference room bookings.
  • Receiving and signing for deliveries.
  • Sorting/distributing mail and packages.
  • Performing clerical duties (copying, scanning, data entry).
  • Monitoring security protocols specific to front desk operations.
  • Upholding confidentiality regarding sensitive visitor and business information.
  • Reporting incidents or suspicious activity per company policies.

2. Qualifications:

• The Receptionist must possess the following qualifications:
  • Proficiency in multi-line phone systems.
  • Proficiency in visitor management software [Software Name(s)].
  • Proficiency in MS Office Suite (Word, Excel, Outlook).
  • Strong oral and written communication skills.
  • Conflict de-escalation skills.
  • Professional appearance and demeanor in accordance with company dress code.

3. Department and Supervision:

• The Receptionist will be assigned to the [Department Name] Department.
• The Receptionist will report directly to [Manager/Supervisor Title].
• The Receptionist will provide daily activity logs or visitor reports according to the following procedure: [Procedure Description].

4. Work Location and Hours:

• The work location is the Employer's designated office site in [City, TN].
• Regular work hours are [Start Time] to [End Time], Monday through Friday.
• Shift Coverage:
  • Option A: The Receptionist is responsible for finding coverage for absences.
  • Option B: The Employer will provide coverage for absences.
• Meal and Rest Breaks:
  • The Receptionist will receive a [Number]-minute unpaid meal break and [Number]-minute paid rest breaks per Tennessee law.
  • Coverage during meal and rest breaks will be provided by [Person/Department].
• Overtime:
  • Option A: Overtime is not authorized for this position.
  • Option B: Overtime must be pre-approved by [Manager/Supervisor Title]. Overtime will be compensated at a rate of 1.5 times the regular hourly rate for hours worked over 40 in a workweek.
• On-Call/After-Hours:
  • Option A: This position does not require on-call or after-hours duties.
  • Option B: The Receptionist may be required to perform on-call or after-hours duties as needed, with compensation as per Employer policy.

5. Employment Type:

• This is a full-time employment position, with a minimum of [Number] hours per week.
• The employment is subject to Tennessee labor laws.

6. Compensation:

• The Receptionist's base wage is [Dollar Amount] per [Hour/Year].
• Wage reviews will occur [Frequency, e.g., annually].
• Payment will be made via [Payment Method, e.g., direct deposit].
• The regular payday is [Day of Week].
• Overtime will be compensated at 1.5 times the regular hourly rate for hours worked over 40 in a workweek, as per federal FLSA rules.
• Bonuses/Incentives:
  • Option A: There are no bonuses or incentives associated with this position.
  • Option B: The Receptionist is eligible for a [Bonus/Incentive Type] bonus as outlined in [Document Name/Location].

7. Benefits:

• The Employer offers the following benefits:
  • Health Insurance: Available after [Number] days of employment. Enrollment details are located [Document Name/Location].
  • Dental Insurance: Available after [Number] days of employment. Enrollment details are located [Document Name/Location].
  • Vision Insurance: Available after [Number] days of employment. Enrollment details are located [Document Name/Location].
  • Sick Leave: Accrued at a rate of [Accrual Rate] per [Pay Period/Year].
  • Personal Leave: Accrued at a rate of [Accrual Rate] per [Pay Period/Year].
  • Holidays: The Receptionist is entitled to the following paid holidays: [List of Holidays].
  • Vacation: Accrued at a rate of [Accrual Rate] per [Pay Period/Year].
  • Retirement Plan: Eligible to participate in the [Plan Name] after [Number] months of employment.
  • Worker's Compensation: Coverage provided as required by Tennessee law.

8. Remote Work:

• Option A: Remote work is not permitted for this position.
• Option B: Remote work may be permitted on a temporary basis under the following circumstances: [Circumstances]. The Receptionist must adhere to the following equipment and data security requirements: [Requirements].

9. Professional Conduct and Appearance:

• The Receptionist is expected to maintain a professional demeanor at all times, including:
  • Promptness and punctuality.
  • Excellent customer service etiquette.
  • Maintaining confidentiality of visitor and company information.
  • Compliance with security and emergency protocols.
  • Following the company dress code described in [Document Name/Location].
  • Use of personal devices at the front desk is [Permitted/Prohibited] subject to [Conditions].

10. Occupational Health and Safety:

• The Receptionist must adhere to all applicable occupational health and safety practices, including:
  • Ensuring accessibility for mobility-impaired visitors.
  • Reporting any injuries or safety hazards immediately.
  • Following emergency evacuation protocols.
  • Compliance with Tennessee OSHA standards as incorporated into the Tennessee Occupational Safety and Health Act.

11. Workplace Harassment, Non-Discrimination, and Equal Employment Opportunity:

• The Employer is committed to a workplace free of harassment and discrimination. The Receptionist must comply with all company policies on workplace harassment, non-discrimination, and equal employment opportunity.
• The Receptionist's public-facing role requires particular sensitivity to these issues. The company's complete policy is located at [Document Name/Location].

12. Confidentiality:

The Receptionist will have access to confidential and proprietary information. The Receptionist agrees to maintain the confidentiality of all such information during and after employment.

13. Records Handling:

The Receptionist must follow company policies on the proper handling and storage of physical and electronic records, as outlined in [Document Name/Location].

14. Intellectual Property:

All work product created by the Receptionist during employment, including visitor log formats and reception process materials, is the property of the Employer.

15. Access and Security:

The Receptionist will be provided with a security badge/fob and access to certain information systems. The Receptionist must comply with the Employer's acceptable use, data protection, and security protocols. The Receptionist must report any lost credentials or suspected security breaches immediately.

16. Training:

• The Receptionist will receive training on the following systems and procedures:
  • Phone system: [System Name]
  • Visitor management system: [System Name]
  • Emergency procedures

17. At-Will Employment:

This is an at-will employment relationship, meaning that either the Employer or the Receptionist may terminate the employment at any time, with or without cause or notice, subject to the notice requirements outlined below.

• Termination:
  • Voluntary Resignation: The Receptionist is requested to provide [Number] weeks written notice of resignation.
  • Employer-Initiated Termination: The Employer may terminate the employment at any time, subject to applicable laws.
  • Final Paycheck: The final paycheck will be issued in accordance with Tennessee law, typically by the next regular payday.
  • Return of Property: Upon termination, the Receptionist must return all Employer property, including badges, devices, keys, and uniforms.
  • Exit Interview: The Receptionist will participate in an exit interview upon termination.
  • Rehire Eligibility: [State Rehire Policy].

18. Complaint Resolution:

The Employer encourages open communication and offers an internal grievance procedure for addressing workplace complaints, as outlined in [Document Name/Location].

19. Dispute Resolution:

The parties agree to first attempt to resolve any disputes amicably. If unsuccessful, the parties agree to [Mediation/Arbitration] in [City, TN].

20. Compliance with Laws:

This Agreement is governed by and shall be construed in accordance with the laws of the State of Tennessee, including all applicable wage and hour statutes. The Employer will maintain all required workplace postings as required by Tennessee law.

21. Background Checks and Eligibility:

• Employment is contingent upon successful completion of a background check and reference checks. The Receptionist must be eligible to work in the United States.
• Drug Testing:
  • Option A: The Employer does not require drug testing for this position.
  • Option B: The Receptionist may be subject to drug testing in accordance with the Employer's Drug-Free Workplace Program.

22. Non-Compete:

• Option A: The Receptionist is not subject to a non-compete agreement.
• Option B: [If Applicable] The Receptionist is subject to a non-compete agreement, which is attached as Exhibit A and complies with Tennessee law.

23. Severability:

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

24. Entire Agreement:

This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.

25. Modification:

This Agreement may be modified only by a written instrument signed by both parties.

26. Acknowledgments:

• The Receptionist acknowledges receipt and understanding of the following documents:
  • Employee Handbook
  • Emergency Procedures
  • Privacy Notice

27. Electronic Signature and Delivery:

The Receptionist consents to electronic signature and delivery of employment documents.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

[Employer Name]

By: [Employer Representative Name]

Title: [Employer Representative Title]

[Employee Name]

Signature: ____________________________