Texas receptionist employment contract template

Texas Receptionist Employment Contract

This Texas Receptionist Employment Contract (the “Agreement”) is made and entered into as of [Date], by and between [Employer Legal Name], a [State] [Entity Type, e.g., Corporation] with its principal place of business at [Employer Address] (the “Employer”), and [Employee Legal Name], residing at [Employee Address] (the “Employee”).

1. Position:

The Employer hereby employs the Employee as a Receptionist.

Option A: The Employee will report directly to [Reporting Manager Name], [Reporting Manager Title].

Option B: The Employee will report to the Office Manager.

2. Job Responsibilities:

The Employee’s duties shall include, but not be limited to:

Greeting and screening visitors and callers.

Managing incoming and outgoing calls.

Scheduling appointments and maintaining electronic calendars.

Maintaining visitor logs and visitor management systems.

Handling correspondence and mail distribution.

Managing reception area cleanliness and organization.

Performing routine office administrative support (filing, data entry, supply ordering).

Upholding professional customer service standards.

Option A: The Employee will be required to use the following systems and software: [List of Systems/Software].

Option B: The Employee will use the following phone switchboard: [Phone System Brand/Model].

3. Work Location:

The Employee's primary work location will be at the Employer's office located at [Employer Address] in Texas.

Option A: The Employee may be required to work remotely on a temporary basis due to inclement weather or other emergencies as determined by the Employer.

Option B: If remote work is authorized, the Employee must adhere to the Employer's communication and data security procedures.

4. Work Schedule:

The Employee’s standard work schedule will be [Number] hours per week, from [Start Time] to [End Time], Monday through Friday.

Option A: The Employee will be entitled to a [Duration] minute lunch break.

Option B: The Employee is required to be punctual and adhere to opening and closing procedures.

Overtime work may be required from time to time. Any overtime must be pre-approved by [Reporting Manager Name/Title]. Overtime will be compensated at a rate of one and one-half (1.5) times the Employee's regular hourly rate for all hours worked over forty (40) in a workweek, as required by the Fair Labor Standards Act (FLSA).

Attendance, timekeeping, tardiness, and absence reporting procedures are detailed in the Employer’s Employee Handbook.

5. Compensation:

The Employer shall pay the Employee an hourly wage of [Dollar Amount] per hour or an annual salary of [Dollar Amount].

Option A: Payment will be made bi-weekly via direct deposit.

Option B: The Employee may be eligible for a bonus based on [Bonus Criteria].

Wage deductions will be made in accordance with Texas Payday Law.

6. Benefits:

The Employee may be eligible for certain employee benefits, including:

Health, dental, and vision insurance.

Retirement plan options (401k or equivalent).

Paid time off (PTO).

[Number] Paid Holidays recognized by the Employer.

Sick Leave: [Number] days per year.

Option A: Benefits eligibility is subject to the Employer's benefits plans and policies, as amended from time to time.

Option B: Employee will receive a uniform allowance of [Dollar Amount] per year.

7. Confidentiality:

The Employee agrees to maintain the confidentiality of all sensitive company, customer, and visitor information.

Option A: The Employee shall adhere to all security and fraud prevention protocols for handling personal data.

Option B: This obligation survives the termination of employment.

8. Privacy:

The Employee is prohibited from making unauthorized recordings (audio/video) or using information seen or heard in the reception role.

9. Training:

The Employee will be required to participate in training programs related to customer service, switchboard operation, and emergency and safety protocols, including fire/evacuation procedures and building lockdown drills.

Option A: Employee will receive specific training on Employer’s visitor and communication policies.

10. Performance Standards and Evaluation:

The Employee’s performance will be evaluated based on the following criteria: speed/accuracy in greeting visitors and call handling, compliance with office protocols, customer feedback, and written/verbal communication.

Option A: Employee will be evaluated [Frequency, e.g., annually].

11. Standards of Conduct:

The Employee is expected to maintain unwavering politeness, a professional demeanor, and comply with the Employer's code of conduct, anti-discrimination and anti-harassment policies.

Option A: Employee shall refuse service to prohibited visitors as outlined in company policy.

12. Employment At-Will:

Employment with the Employer is “at-will,” meaning that either the Employee or the Employer may terminate the employment relationship at any time, with or without cause or notice, subject to applicable laws. This is in accordance with Texas law.

13. Termination:

The Employer may terminate the Employee’s employment at any time, with or without cause.

Option A: Employee agrees to return all company property upon termination.

Option B: Final wages will be paid in accordance with Texas law, within six days of discharge or on the next regularly scheduled payday following resignation.

14. Workplace Safety and Security:

The Employee is responsible for monitoring site access, following employer safety standards, and participating in required safety training.

Option A: Employee will follow all Texas Department of Insurance, Texas Occupational Safety guidelines.

15. Secondary Employment/Conflicts of Interest:

The Employee shall disclose any secondary employment or conflicts of interest that may arise.

Option A: Employee will not engage in reception work for competitors without written consent from Employer.

16. Dispute Resolution:

The Employer encourages internal complaint resolution.

Option A: Any legal disputes arising out of this Agreement shall be resolved in the state or federal courts located in [County Name] County, Texas, and governed by Texas law.

17. Governing Law:

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas and applicable federal law, including but not limited to the FLSA, ADA, Title VII, and the Texas Labor Code.

18. Accommodation:

The Employer will provide reasonable accommodations as required by the Americans with Disabilities Act (ADA) and Texas law.

19. Equal Employment Opportunity:

The Employer is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic under federal, state, or local law.

20. Deliveries:

The Employee is responsible for the receipt, safeguarding, and distribution of physical and electronic deliveries.

Option A: Employee will not accept restricted items, such as controlled substances or confidential legal documents.

21. Language Proficiency:

Option A: Fluency in English is required.

Option B: Bilingual proficiency in English and Spanish is preferred.

22. Optional Terms:

Option A: The Employer may provide a professional development/training allowance of [Dollar Amount] per year.

Option B: The Employer may reimburse business-related expenses incurred by the Employee.

23. Modification:

The Employer reserves the right to modify policies and the job description to reflect changing business or regulatory requirements.

24. Entire Agreement:

This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior or contemporaneous communications and proposals, whether oral or written.

25. Severability:

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

26. Amendment:

This Agreement may be amended only by a written instrument signed by both parties.

27. Waiver:

No waiver of any provision of this Agreement shall be effective unless in writing and signed by the party against whom the waiver is sought to be enforced.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

[Employer Legal Name]

By: [Employer Representative Name]

Title: [Employer Representative Title]

[Employee Legal Name]

[Employee Signature]