North Carolina retail sales associate employment contract template

North Carolina Retail Sales Associate Employment Contract

This Full-Time Retail Sales Associate Employment Contract (the “Agreement”) is made and entered into as of [Date of Signing] by and between [Company Name], a [State] corporation with its principal place of business at [Retail Store Address in North Carolina] (the “Employer”), and [Employee Name], residing at [Employee Address] (the “Employee”).

1. Position and Job Duties

The Employer hires the Employee as a Retail Sales Associate.

The Employee's job duties include, but are not limited to:

• Direct customer service and greeting.
• Merchandise stocking and arrangement.
• Cash register operation.
• Processing returns/exchanges.
• Point-of-Sale (POS) system operation.
• Maintaining store cleanliness and safety.
• Loss prevention.
• Basic product knowledge dissemination.
• Promotional and sales upselling.
• Assisting with inventory counts.
• Dressing/fitting room attendance.
• Credit card application promotion.
• Restocking returned goods.
• Compliance with uniform/grooming standards and store policies.

2. Reporting Structure and Performance Evaluation

The Employee will report to [Supervisor Name and Title].

The Employee’s performance will be evaluated based on the following criteria:

• Sales performance.
• Customer service feedback.
• Adherence to company policies.
• Teamwork.
• Attendance and punctuality.
• [Other Performance Metrics]

3. Work Hours and Scheduling

The Employee’s position is full-time, typically [Number] hours per week.

Option A: The Employee’s work schedule will be determined by the Employer and may include weekends, holidays, and evening or split shifts.

Option B: The Employee's initial work schedule is [Days and Times]. The Employer reserves the right to modify the work schedule as needed.

Meal and rest breaks will be provided as per Employer policy. Note that North Carolina law does not mandate meal or rest breaks for adult employees.

Overtime will be compensated at a rate of one and one-half (1.5) times the Employee’s regular rate of pay for all hours worked over forty (40) in a workweek, in accordance with the Fair Labor Standards Act.

Scheduling notification will be provided [Number] days in advance, whenever possible. Employee is expected to maintain reasonable availability as requested by Employer.

4. Compensation

The Employee’s hourly rate is [Dollar Amount] per hour.

• Option A: The Employee will be paid bi-weekly via direct deposit.
• Option B: The Employee will be paid bi-weekly via check.

Option A: The Employee is eligible for commission based on [Commission Structure Details].

Option B: The Employee is eligible for bonuses based on [Bonus Structure Details].

5. Benefits

The Employee is eligible for the following benefits, subject to the terms and conditions of the applicable benefit plans:

• Option A: Health, dental, and vision insurance, effective [Date].
• Option B: Retirement savings plan, after [Number] months of employment.
• Paid time off (PTO) accrual based on Employer policy, including [Number] days of vacation and [Number] days of sick leave, in compliance with Employer policies.
• Holiday pay for company-observed holidays.
• Employee discount of [Percentage] on eligible merchandise.
• Option A: Uniform/clothing allowance of [Dollar Amount] per [Frequency].
• Participation in store sales contests and recognition programs as offered.

6. Training and Onboarding

The Employee is required to complete the following training:

• Cash register and customer service training modules.
• Store safety protocols (emergency evacuation, fire safety, shoplifting/loss prevention procedures).
• Periodic in-service sessions related to retail operations or new product lines.

7. Confidentiality

The Employee shall maintain the confidentiality of customer data, pricing, promotional strategies, and proprietary business or training materials, both during and after employment.

8. Technology Usage

The Employee’s use of store devices (registers, store tablets, inventory scanners) is limited to business purposes only.

Personal mobile device use is restricted during work hours, except during authorized breaks.

The Employee is responsible for maintaining the security of their login/password.

The Employee is prohibited from posting on social media regarding the Employer without prior authorization.

9. Standards of Conduct and Personal Appearance

The Employee is expected to adhere to the Employer’s attendance and tardiness policies.

The Employee must comply with the Employer’s uniform and grooming requirements.

The Employee must properly handle cash/credit card information in compliance with PCI DSS and North Carolina identity theft law.

The Employee must maintain a professional demeanor and provide excellent customer service.

The Employer prohibits any form of harassment or discrimination.

10. Prohibited Conduct

Theft, unauthorized discounts, and improper handling of store property or customer information are strictly prohibited.

The Employee acknowledges the Employer’s loss prevention policies and video surveillance. Employee consents to electronic monitoring to the extent permitted under North Carolina law.

11. At-Will Employment

The Employee's employment is at-will, meaning that either the Employer or the Employee may terminate the employment relationship at any time, with or without cause or notice, unless otherwise required by law or an express written agreement.

12. Termination and Resignation

In the event of voluntary resignation, the Employee is requested to provide [Number] weeks’ written notice.

In the event of termination, the Employee will receive their final wage payment in accordance with North Carolina wage and hour law.

Upon termination or resignation, the Employee must return all store property (uniforms, keys, badges, hand-held scanners).

13. Anti-Discrimination and Anti-Harassment Policy

The Employer is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, sex, age, disability, national origin, genetic information, or any other characteristic protected by federal or North Carolina law.

Employees should report any instances of discrimination or harassment to [Human Resources Contact Name and Title]. Complaints can also be filed with the North Carolina Department of Labor.

14. Workers’ Compensation

The Employee is eligible for Workers’ Compensation benefits in the event of a workplace injury.

The Employee must report any workplace injury to [Supervisor Name and Title] immediately.

Occupational health and safety procedures are outlined in the Employer's safety manual.

15. Unemployment Insurance

Upon termination, the Employee will receive information regarding their eligibility for unemployment insurance benefits under North Carolina law.

16. Minimum Age and Right to Work

The Employee affirms they are at least [Age] years of age and legally eligible to work in the United States.

• Option A: If the employee is under 18, compliance with North Carolina Youth Employment provisions is required.
• The Employer participates in E-Verify to confirm employment eligibility.

17. Non-Compete/Non-Solicitation/Conflict of Interest

Option A: The parties agree that due to the nature of the Employee's position, a non-compete agreement is necessary. The specific terms of the non-compete agreement are detailed in Exhibit A, attached hereto. The parties acknowledge that non-compete agreements in North Carolina are subject to strict scrutiny and must be reasonable in scope and duration.

Option B: Due to North Carolina law, and the nature of the Employee's position, no non-compete agreement shall be in effect as a part of this employment contract.

Option A: During employment, the Employee must avoid any conflict of interest with the Employer.

Option B: During employment, the Employee is encouraged to disclose any potential conflict of interest with the employer. The employer will assess the suitability of the conflict and provide direction as needed.

18. Weapons-Free Workplace and Drug/Alcohol Prohibitions

The Employer maintains a weapons-free workplace.

The use of illegal drugs or alcohol is prohibited.

• Option A: The Employer reserves the right to conduct drug testing in accordance with North Carolina law.
• Option B: The Employer will not conduct drug testing, other than when required by law.

19. Dispute Resolution

The Employee should first attempt to resolve any workplace disputes through the Employer’s internal complaint procedures.

• Option A: Any unresolved disputes shall be settled by binding arbitration in [City, State], in accordance with the rules of the American Arbitration Association.
• Option B: Any unresolved disputes shall be settled in a court of competent jurisdiction in [City, State].

This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina.

20. Required Notices

The Employer will post all required federal and state labor law notices in a conspicuous location.

The Employer will provide the Employee with a copy of North Carolina wage and hour notification rules (or incorporate them by reference to a readily accessible location).

The Employee will have access to their pay statements, time records, and Employer policies as required under North Carolina law.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

[Company Name]

By: [Employer Representative Name and Title]

[Employee Name]

Employee Signature: ____________________________