Missouri receptionist employment contract template

Missouri Full-Time Receptionist Employment Agreement

This Missouri Full-Time Receptionist Employment Agreement (the “Agreement”) is made and entered into as of [Date] by and between [Employer Name], located at [Employer Business Address] (“Employer”), and [Employee Name], residing at [Employee Address] (“Employee”).

1. Position

• The Employer hires the Employee as a Receptionist.
  • Option A: Full-Time.
  • Option B: Part-Time.

2. Job Duties

• The Employee will perform the following duties:
  • Greeting and directing visitors.
  • Managing phone calls and voicemail.
  • Scheduling appointments and meetings.
  • Handling mail and deliveries.
  • Maintaining visitor logs and security procedures specific to Missouri business practices.
  • Enforcing building access protocols.
  • Managing conference room bookings.
  • Monitoring front desk area for cleanliness and order.
  • Operating office equipment (phones, copiers, fax, computers).
  • Preparing reports or logs for management.
  • Coordinating with building management and vendors for maintenance issues.
  • Providing basic customer service and issue escalation.
  • Adhering to dress code and front desk appearance standards.
  • Performing clerical or administrative tasks as instructed.
  • Other duties as assigned by the Employer.

3. Required Skills

• The Employee must possess the following skills:
  • Professional communication.
  • Missouri English language proficiency.
  • Telephone etiquette.
  • Proficiency with relevant software (e.g., scheduling tools, visitor management systems, Microsoft Office).
  • Data entry accuracy.
  • Confidentiality.
  • Multitasking.

4. Supervision & Communication

• The Employee will report directly to [Supervisor Name].
• In case of absence, the Employee will notify [Contact Person/Department].
• Coverage during breaks/lunch will be provided by [Coverage Arrangement].

5. Work Location

• The Employee's primary work location is at the Employer’s office at [Employer Business Address], specifically at the front desk area.
  • Option A: Shift rotations may apply according to a schedule determined by the Employer.
  • Option B: Building access rules and regulations are detailed in the employee handbook.

6. Employment Type & Work Hours

• The Employee's employment is considered full-time.
• The standard workweek is [Number] hours per week.
• The Employee's shift will typically begin at [Start Time] and end at [End Time].
• Meal and rest break schedule: [Specify break schedule in accordance with Missouri law and company policy] (Note: Missouri does not mandate breaks).
• The Employee is expected to be punctual and maintain consistent attendance.
• Any absence must be reported to [Contact Person/Department] according to company policy.
• Overtime work and pay will conform to Missouri and applicable federal FLSA rules.
  • Option A: Employee is eligible for overtime pay.
  • Option B: Employee is not eligible for overtime pay.
• Timekeeping practices will be documented as [Explain timekeeping practices, e.g., manual timesheet, electronic system].

7. Compensation

• The Employee will be compensated as follows:
  • Option A: Hourly at a rate of [Dollar Amount] per hour.
  • Option B: Salary at a rate of [Dollar Amount] per year.
• Pay frequency: [Pay Frequency, e.g., Bi-weekly].
• Pay method: [Pay Method, e.g., Direct deposit].
• The Employer will withhold mandatory Missouri and federal payroll taxes.
  • Option A: Employee is eligible for a [Bonus Type] bonus based on [Criteria].
  • Option B: Employee is not eligible for bonuses.
• Rules for paid/unpaid leave are described in the employee handbook.

8. Employee Benefits

• The Employee may be eligible for the following benefits, subject to the terms and conditions of the applicable plans:
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid time off (vacation, sick leave).
  • Holiday pay.
  • Short-term disability (if applicable).
  • Workers' compensation (as required under Missouri law).
  • Retirement or 401(k) plans (if provided).
  • Any Missouri-specific benefits or wellness programs: [Specify].

9. Confidentiality

• The Employee agrees to maintain the confidentiality of all visitor information, proprietary company information, internal operations, and any sensitive data handled at the front desk.
• The Employee will not disclose any confidential information during or after employment.

10. Workplace Safety

• The Employee will adhere to all occupational safety, emergency, and security procedures relevant to the front desk role, as outlined in the employee handbook and/or training materials.
• Employee must report workplace injuries according to Missouri’s workers’ compensation requirements.

11. Anti-Harassment and Anti-Discrimination

• The Employer is committed to providing a workplace free of harassment and discrimination based on race, color, religion, national origin, sex, ancestry, age, disability, pregnancy, or any other protected category under the Missouri Human Rights Act and applicable federal law.
• Retaliation for reporting misconduct is strictly prohibited.

12. Standards of Conduct

• The Employee will maintain professional standards of conduct, including:
  • Professional dress.
  • Timeliness.
  • Courteous communication (in-person and on the phone).
  • Proper handling of complaints.
  • Compliance with the Employer's code of conduct.

13. Gifts, Tips, and Favors

• The Employee is [Allowed/Not Allowed] to accept gifts, tips, or favors from visitors, subject to the following limitations: [Specify any limitations].
  • Option A: The Employee is responsible for handling cash or valuables according to established company procedures.
  • Option B: The Employee is not responsible for handling cash or valuables.

14. Social Media and Internet Usage

• The Employee's social media and Internet usage while on duty must be appropriate and not compromise the confidentiality of company-related content.
  • Option A: Personal internet usage is permitted during breaks only.
  • Option B: Personal internet usage is not permitted during work hours.

15. Background Checks, Drug Testing, and Reference Checks

• This offer of employment is contingent upon successful completion of a background check, drug test, and reference check, in accordance with applicable Missouri law and company policy.
  • Option A: Background check authorization is required.
  • Option B: Drug test authorization is required.
  • Option C: Reference check authorization is required.

16. At-Will Employment

• The Employee's employment is at-will, meaning that both the Employer and the Employee may terminate the employment relationship at any time for any lawful reason.
• Upon termination, the Employee will receive their final pay in accordance with Missouri law.
• The Employee must return all company property, including keys, badges, and devices, to the Employer upon termination.
  • Option A: Employee may be required to participate in an exit interview.
  • Option B: Notice period of [Number] days is required for termination of employment.

17. Grounds for Immediate Termination

• The following actions may result in immediate termination of employment:
  • Theft.
  • Dishonesty.
  • Breach of confidentiality.
  • Rude/unsafe conduct.
  • Unexcused excessive absences.
  • Violation of security procedures.

18. Training and Certifications

• The Employee is required to complete the following training or certifications:
  • [Training/Certification 1, e.g., CPR certification]
  • [Training/Certification 2, e.g., Front desk security training]
  • [Training/Certification 3, e.g., Missouri-specific compliance training (e.g., HIPAA)]

19. Workers' Compensation

• The Employer provides workers’ compensation insurance in compliance with Missouri law.
• The Employee must report any workplace injuries to [Contact Person/Department] immediately.

20. Intellectual Property

• Any manuals, guides, or scripts created by the Employee during their employment shall be the property of the Employer.

21. Data Privacy and Recordkeeping

• The Employee will adhere to all applicable Missouri and federal laws regarding data privacy and recordkeeping, particularly concerning visitor and company data.

22. Reporting Unsafe Conditions, Suspicious Behavior, and Emergencies

• The Employee must immediately report any unsafe conditions, suspicious behavior, and emergencies to [Contact Person/Department] and follow established procedures for building evacuations or severe weather.

23. Dispute Resolution

• This Agreement shall be governed by the laws of the State of Missouri.
• The venue for any dispute resolution shall be in the state or federal courts in Missouri.
• The parties agree to attempt to resolve any disputes informally or through mediation before resorting to litigation.

24. Entire Agreement

• This Agreement constitutes the entire agreement between the parties and supersedes all prior offers or communications.
• Any modifications to this Agreement must be in writing and signed by both parties.

25. Acknowledgement

• Employee acknowledges receipt of the employee handbook or front desk manual, if applicable.

26. Updates to Policies and Benefits

• All policies and benefits may be updated periodically in accordance with Missouri law and company policy, and such updates will be communicated in writing.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

____________________________
[Employer Name]

By: ____________________________
[Employer Representative Name]

Title: ____________________________
[Employer Representative Title]

Date: ____________________________

____________________________
[Employee Name]

Date: ____________________________