Maryland receptionist employment contract template

Maryland Receptionist Employment Contract

This Maryland Receptionist Employment Contract (the "Agreement") is made and entered into as of [Date], by and between [Employer Full Legal Name], with a principal place of business at [Employer Address] ("Employer"), and [Employee Full Legal Name], residing at [Employee Address] ("Employee").

1. Position

The Employer hereby employs the Employee as a Receptionist.

2. Job Duties

The Employee's duties as Receptionist shall include, but not be limited to:

• Option A: Operating a multi-line telephone system, answering and directing calls.
• Option B: Greeting and registering visitors, managing visitor logs according to Maryland security and privacy practices.
• Option C: Managing incoming and outgoing mail and packages.
• Option D: Scheduling appointments and maintaining calendars.
• Option E: Maintaining a tidy and organized front desk and lobby area.
• Option F: Providing information about the company and local area.
• Option G: Ensuring client and guest confidentiality according to Maryland state-specific regulations.
• Option H: Handling basic office supplies inventory and ordering.
• Option I: Supporting administrative tasks as needed.
• Option J: Maintaining employee/guest sign-in procedures that adhere to Maryland privacy and COVID-19 protocols if applicable.
• Option K: Reporting maintenance or security concerns in accordance with Maryland public safety obligations.

3. Professional Conduct

The Employee agrees to maintain a professional demeanor at all times.

• Option A: The Employee must possess excellent communication skills, both verbal and written.
• Option B: The Employee must adhere to the company's dress code, as outlined in [Dress Code Policy Location/Description].
• Option C: The Employee must be punctual and maintain consistent attendance.
• Option D: The Employee must be fluent in [Required Language(s)].

4. Supervision

The Employee will report directly to [Supervisor Name/Title].

• Option A: The Employee will follow the chain of command as outlined in the company's organizational chart.
• Option B: All daily front desk operational issues should first be directed to [Supervisor Name/Title].

5. Employment Type and Work Hours

The Employee's position is full-time.

• Option A: The Employee's regular work hours are from [Start Time] to [End Time], [Days of the Week].
• Option B: Meal and rest periods will be provided in accordance with Maryland wage and hour law (COMAR and Maryland Wage and Hour Law).
• Option C: Procedures for covering the front desk during breaks or emergencies will be as follows: [Coverage Details].

6. Overtime Compensation

The Employee, if classified as non-exempt under the Fair Labor Standards Act and Maryland law, shall be compensated for overtime hours worked in accordance with Maryland law (COMAR and Maryland Wage and Hour Law).

7. Workplace Location

The Employee's primary workplace is located at [Maryland Business Address].

• Option A: Limited remote front-desk tasks may be assigned if compatible with the receptionist position and Maryland cybersecurity guidelines, as determined by the Employer.
• Option B: All remote work arrangements must comply with Employer's remote work policy.

8. Compensation

The Employee shall receive compensation at a rate of [Hourly Wage/Annual Salary].

• Option A: The Employee's pay cycle is [Pay Cycle Frequency], in accordance with Maryland law.
• Option B: The Employee will receive pay statements that comply with Maryland law, including itemized deductions and leave accrual disclosures.

9. Bonuses and Incentive Pay

• Option A: The Employee is eligible for performance bonuses based on [Bonus Criteria], as determined by the Employer.
• Option B: The Employee is not eligible for performance bonuses.

10. Benefits

The Employee is eligible for the following benefits, subject to the terms and conditions of the Employer's benefit plans:

• Option A: Health insurance, compliant with Maryland law.
• Option B: Dental insurance.
• Option C: Vision insurance.
• Option D: Retirement or SIMPLE IRA plan.
• Option E: Paid sick and safe leave pursuant to the Maryland Healthy Working Families Act.
• Option F: Paid vacation.
• Option G: Recognized Maryland state holidays.
• Option H: Public transportation support.
• Option I: Uniform or professional attire stipend.
• Option J: Tuition reimbursement or job-specific training.
• Option K: Reasonable accommodation for disabilities under the ADA and Maryland law.

11. Confidentiality

The Employee agrees to maintain the confidentiality of all company and client information.

• Option A: This obligation extends to visitor logs, appointment records, and other sensitive information.
• Option B: This confidentiality obligation shall survive the termination of this Agreement, in accordance with relevant Maryland statutes.

12. Anti-Discrimination and Equal Opportunity

The Employer is an equal opportunity employer and complies with all applicable Maryland anti-discrimination laws, including Title 20.

13. Workplace Etiquette

The Employee must adhere to established workplace etiquette guidelines.

• Option A: This includes proper telephone handling techniques.
• Option B: This includes procedures for urgent security or medical issues.
• Option C: This includes requirements for maintaining a culturally sensitive and inclusive environment.

14. Training and Orientation

The Employee will participate in training and orientation programs as required by the Employer and Maryland law.

• Option A: This includes safety training and emergency response protocols.
• Option B: This includes customer service expectations specific to the receptionist role.

15. At-Will Employment

The Employee's employment is at-will, meaning that either party may terminate the employment relationship at any time, with or without cause, subject to the provisions below.

• Option A: The Employee must provide [Number] days written notice of resignation.
• Option B: Employer may terminate employment for cause, subject to Maryland wrongful termination law.

16. Termination

Upon termination of employment, the Employer shall comply with Maryland law regarding final pay, unused leave payout, and return of property.

17. Workplace Safety

The Employee shall participate in workplace safety programs pursuant to Maryland Occupational Safety and Health (MOSH).

18. Non-Disclosure

The Employee shall not disclose proprietary company or visitor information.

19. Ownership of Work Product

All administrative and organizational documents created by the Employee during their employment shall be the property of the Employer.

20. Dispute Resolution

Any disputes arising out of or relating to this Agreement shall be resolved through negotiation and mediation in Maryland before resorting to litigation.

21. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Maryland.

22. Compliance with Laws

The Employer shall comply with all applicable Maryland and local labor laws.

23. Background Checks

The Employee consents to relevant background checks as allowed under Maryland's Ban the Box and local ordinances.

24. Immigration Compliance

The Employee must comply with all immigration and employment eligibility rules, including the I-9 process and E-Verify if required.

25. Acknowledgement

The Employee acknowledges that they have received, reviewed, and understood this Agreement and all applicable workplace handbooks or notices.

26. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

____________________________
[Employer Full Legal Name]

By: ____________________________
[Employer Representative Name]
[Employer Representative Title]

____________________________
[Employee Full Legal Name]

Date: ____________________________