South Carolina IT assistant employment contract template

South Carolina Full-Time IT Assistant Employment Agreement

This South Carolina Full-Time IT Assistant Employment Agreement (the "Agreement") is made and entered into as of [Date] by and between:

• [Business Entity Name], a [State] [Entity Type] with a registered address at [Registered South Carolina Address] ("Employer"), and whose HR contact is [HR Contact Name], reachable at [HR Contact Email] and [HR Contact Phone].
• [Employee Name], residing at [Employee Address] ("Employee").

1. Job Title and Responsibilities:

• The Employee is hired as an IT Assistant.
• The Employee's core duties include, but are not limited to:
  • Desktop support for hardware and software issues.
  • Hardware and software installation and configuration.
  • Routine system maintenance and updates.
  • Network and user account setup and management.
  • Ticket management using the company's ticketing system.
  • Troubleshooting technical problems for employees.
  • Implementing cybersecurity best practices.
  • Inventory tracking of IT assets.
  • Assisting with server room operations.
  • Supporting company-specific applications.
  • Coordinating with external vendors for repairs or procurement.
  • Managing access control systems.

2. Work Location:

• Option A: The primary work location is the Employer's offices located in South Carolina at [Office Address].
• Option B: The Employee may be required to provide on-site support at various company branches or client locations within South Carolina. The Employer will provide reasonable notice for such visits.
• Option C: The Employee will be working remotely from [Employee Address].
  • The Employee must adhere to the Company's remote work policy and maintain a secure and professional work environment.

3. Reporting Structure:

• The Employee will report directly to [Supervisor Name], [Supervisor Title].
• Escalation channels for unresolved issues are as follows: 1) Supervisor, 2) [Next Level Manager Name], 3) [IT Director/Manager Name].
• The primary communication platforms will be: the company's ticketing system ([Ticketing System Name]), helpdesk software ([Helpdesk Software Name]), and IT documentation tools ([Documentation Tool Name]).

4. Work Schedule:

• Option A: The Employee's work schedule is full-time, consisting of [Number] hours per week, from [Start Time] to [End Time], Monday through Friday.
• Option B: The Employee's work schedule will consist of fixed shift hours from [Start Time] to [End Time], [Days of the Week].
  • The Employee is entitled to a [Duration] minute lunch break and [Number] rest periods of [Duration] each.
• Option C: The Employee may be required to provide on-call or after-hours support as needed, with advance notice whenever possible.

5. Compensation:

• Option A: The Employee's annual salary is [Salary Amount], payable [Bi-weekly/Semi-monthly].
• Option B: The Employee's hourly rate is [Hourly Rate].
  • Overtime will be calculated and paid at time-and-a-half for all hours worked over 40 in a workweek, in accordance with the South Carolina Minimum Wage Act and the FLSA.
• Payment will be made via direct deposit to the Employee's bank account at [Bank Name], account number [Account Number].
• Deductions from the Employee's wages will only be made as required or permitted by South Carolina law.

6. Benefits:

• Eligibility for benefits is subject to the Employer's policies and applicable waiting periods.
• The Employee is eligible for the following benefits:
  • Group medical insurance with [Insurance Carrier Name], Policy ID [Policy ID].
    • Eligibility begins after [Number] days of employment.
  • Group dental insurance with [Insurance Carrier Name], Policy ID [Policy ID].
    • Eligibility begins after [Number] days of employment.
  • Group vision insurance with [Insurance Carrier Name], Policy ID [Policy ID].
    • Eligibility begins after [Number] days of employment.
  • 401(k) retirement plan.
    • Eligibility and matching contributions are detailed in the 401(k) plan document.
  • Annual leave/paid time off: [Number] days per year.
  • Sick days: [Number] days per year.
  • [Number] paid holidays as recognized by the company and South Carolina law.
  • Option A: Tuition/Technical Certification reimbursement up to [Amount] per year for courses relevant to the Employee's job duties.
  • Option B: A monthly stipend of [Amount] for telecommunications/internet expenses if the Employee is working remotely.
  • Uniform/clothing/ID badge will be provided and must be worn as directed when on-site.

7. Company Property:

• The Employee will be issued the following company property: laptop, phone, access card, diagnostic equipment, cables, software licenses (collectively, the "Equipment").
• The Employee is responsible for maintaining the Equipment in good working order, subject to reasonable wear and tear.
• The Employee must immediately report any lost, stolen, or damaged Equipment to their supervisor.
• The Equipment must be returned to the Employer upon termination of employment.

8. Cybersecurity Policies:

• The Employee must comply with all of the Employer's cybersecurity policies, including but not limited to:
  • Reporting any suspected cybersecurity incidents, including ransomware or data breaches.
  • Encrypting all company devices.
  • Using strong passwords and multi-factor authentication.
  • Accessing only the systems and data required to perform their job duties.

9. Intellectual Property:

• All support scripts, manuals, system documentation, and internal process improvements created by the Employee during employment are the exclusive property of the Employer.
• The Employee is prohibited from making unauthorized copies, using for personal gain, or sharing any company-confidential IT knowledge.

10. Confidentiality and Data Privacy:

• The Employee must maintain the confidentiality of all business, employee, and client data, including passwords.
• This includes oral, written, electronic, and physical data.
• The Employee must comply with the South Carolina Computer Crime Act and Personal Information Privacy Protection Act.
• This confidentiality obligation survives the termination of employment.

11. Outside Employment:

• Outside employment, including freelance tech support or IT consulting, must not create a conflict of interest with the Employer's business.
• Written approval from the Employer is required for any outside employment that is tangentially related to the Employer's business.

12. Open-Source Software:

• The Employee must obtain manager pre-approval before implementing or modifying any open-source tools within company systems.

13. Behavioral Expectations:

• The Employee is expected to maintain prompt ticket response times.
• The Employee must communicate professionally with all users, including non-technical users.
• If required, the Employee must adhere to physical appearance standards when entering client environments.
• The Employee must commit to regular training in IT best practices.
• The Employee must participate in company-wide security drills.

14. Non-Solicitation:

• During and after employment, the Employee is prohibited from soliciting the Employer's employees, clients, or proprietary processes.

15. Non-Compete (Optional - Review enforceability in SC):

• Option A: The Employee agrees not to engage in any competitive business activity within [Number] miles of the Employer's location for a period of [Number] months following termination of employment.
• Option B: The Employee agrees not to solicit or accept business from any of the Employer's clients for a period of [Number] months following termination of employment.
• This non-compete agreement is narrowly tailored and limited to the extent necessary to protect the Employer's legitimate business interests, and is enforceable under South Carolina law.

16. At-Will Employment:

• The Employee's employment is at-will, as recognized by South Carolina statutes.
• The Employer may terminate the Employee's employment at any time, with or without cause or notice, subject to applicable laws.
• The Employee may resign from employment at any time, provided that they give the Employer [Number] days' written notice.
  • Upon termination or resignation, the Employee must return all credentials and have remote system access removed.
• Severance terms, if any, will be determined by the Employer in its sole discretion and in accordance with company policy.

17. Grievance and Dispute Resolution:

• This Agreement shall be governed by and construed in accordance with the laws of the State of South Carolina.
• Any disputes arising under this Agreement shall first be addressed through internal resolution processes.
• If internal resolution is unsuccessful, the parties agree to attempt mediation or arbitration before initiating any litigation, in accordance with South Carolina codes on workplace arbitration.

18. Anti-Discrimination and Anti-Harassment:

• The Employer is committed to providing a workplace free from discrimination and harassment, in accordance with the South Carolina Human Affairs Law.
• Discrimination and harassment based on race, gender, age, disability, religion, national origin, or any other protected characteristic are strictly prohibited.
• Employees who believe they have been subjected to discrimination or harassment should report the incident to [Designated Contact Person/Department].
• The Employer provides equal opportunity and reasonable accommodation for employees with disabilities.

19. Workers' Compensation and Occupational Safety:

• The Employee is covered by the Employer's workers' compensation insurance, in accordance with the South Carolina Workers' Compensation Act.
• The Employer will comply with all applicable OSHA standards to provide a safe and healthy work environment.
• The Employee must immediately report any workplace injuries or illnesses to their supervisor.
• The Employer will provide ergonomic and screen-use guidelines to minimize the risk of injury.

20. Required Notices and Postings:

• The Employer will post all required notices and postings, including South Carolina's right-to-work status, E-Verify affirmation (if applicable), and employee rights under the South Carolina Payment of Wages Act.

21. Background and Reference Checks:

• The Employee consents to background and reference checks as permitted by law, including criminal record checks and credit checks (if required for roles involving sensitive networks or financial data).
• The Employee must maintain a valid driver's license and a satisfactory driving record if site visits are required.
• The Employee must provide proof of all technical certifications claimed during the application process.

22. Data Protection and Privacy:

• The Employee must comply with the Employer's data protection and privacy policies, as well as all applicable South Carolina laws.
• The Employee acknowledges that they may have access to HR, financial, or client systems and must handle this data with the utmost confidentiality.
• The Employee acknowledges that there is no expectation of privacy when using company hardware or networks.

23. Flexibility and Amendment:

• Changes to the Employee's role, hours, duties, or location will be documented in writing and subject to mutual agreement.
• This Agreement may be amended only by a written instrument signed by both parties.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

____________________________
[Business Entity Name]
By: [Authorized Representative Name]
Title: [Authorized Representative Title]

____________________________
[Employee Name]