Rhode Island IT assistant employment contract template

Rhode Island IT Assistant Employment Contract

This Rhode Island IT Assistant Employment Contract (the "Agreement") is made and entered into as of [Date] by and between:

• [Employer Name], a [State] [Entity Type, e.g., Corporation] with its principal place of business at [Employer Address] ("Employer"), and
• [Employee Name], residing at [Employee Address] ("Employee").

1. Employment

• The Employer hereby employs the Employee, and the Employee hereby accepts employment with the Employer, as an IT Assistant.

2. Job Responsibilities

• The Employee shall perform the following duties:
  • Installing, configuring, and maintaining computer hardware and software.
  • Performing system/user account setup and access management.
  • Providing technical support for desktops, laptops, printers, networking equipment, and mobile devices.
  • Monitoring IT systems and network performance.
  • Resolving technical issues for end users.
  • Assisting with cybersecurity measures and incident response protocols.
  • Supporting regular data backup procedures.
  • Maintaining documentation of tickets, changes, and IT assets.
• Option A: Additional responsibilities as assigned by the Employer.
• Option B: No other responsibilities.

3. Required Technical Proficiencies

• The Employee must possess the following technical proficiencies:
  • Operating Systems: Windows, MacOS, Linux [Specify Versions].
  • Productivity Software: Office 365 or Google Workspace [Specify Version or Platform].
  • Help Desk Ticketing Systems: Zendesk, ServiceNow [Specify System or Others].
  • Remote Support Tools: [Specify Tools].
• Option A: Continuous participation in company-mandated IT security trainings is required.
• Option B: No additional IT security trainings required.

4. Chain of Command

• The Employee shall report to:
  • Option A: IT Manager [Name of Manager].
  • Option B: IT Director [Name of Director].
  • Option C: [Designated Supervisor Title] [Name of Supervisor].
• The Employee is expected to provide:
  • Option A: Daily Reporting.
  • Option B: Weekly Reporting.
  • Option C: Reporting on Ticket Escalation.
  • Option D: Other: [Specify].

5. Work Location

• The Employee's primary work location is: [Employer Address, including specific office/department].
• Option A: Remote/Hybrid Work Policy: Remote/hybrid work is permitted according to the Employer's remote work policy. The Employee must use a company-approved VPN and secure network connection.
• Option B: No Remote Work: Remote work is not permitted.

6. Employment Status and Hours

• The Employee's employment status is: Full-time.
• The Employee's weekly hours are: [Number] hours per week.
• Shift Structure: [Scheduled/On-call/Other - Specify].
• Overtime: Overtime eligibility and calculation will be in accordance with Rhode Island wage and hour laws. Prior written consent is required for overtime work.
• Meal and Rest Breaks: Meal and rest breaks will be provided in accordance with Rhode Island law.
• Option A: Shift coverage for emergencies, after-hours support, or weekend work may be required, with corresponding on-call compensation as per company policy.
• Option B: No on-call responsibilities.

7. Compensation

• The Employee's wage rate is:
  • Option A: Annual Salary: [Dollar Amount] per year.
  • Option B: Hourly Wage: [Dollar Amount] per hour.
• Payment Frequency: [Weekly/Bi-weekly].
• Method of Wage Payment: [Direct Deposit/Check].
• Overtime Premium: Overtime will be paid at a rate of one and one-half (1.5) times the Employee's regular hourly rate for all hours worked over forty (40) in a workweek.
• Option A: Bonus/Incentives: The Employee may be eligible for bonuses or performance incentives as determined by the Employer. [Specify Criteria]
• Option B: No bonus/incentives.

8. Employee Benefits

• The Employee is eligible for the following benefits:
  • Health Care Coverage: Minimum health care coverage compliant with Rhode Island Health Benefit Exchange requirements.
  • Dental and Vision Coverage: [Specify Coverage Details].
  • Paid Sick Leave and Vacation Time: In accordance with Rhode Island's Healthy and Safe Families and Workplaces Act.
  • Paid Holidays: [List Holidays].
  • 401(k) or Rhode Island-Sponsored Retirement Plan: [Specify Details if Offered].
  • Option A: Reimbursement for IT Certifications/Continuing Education: [Specify Details and Limitations].
  • Option B: Commuting/Parking Stipends: [Specify Details].
  • Option C: Access to Professional Development and Technical Conferences: [Specify Approval Process].
  • Option D: Employee Assistance Program: [Specify Details].

9. Intellectual Property Ownership

All software, scripts, procedures, or technical documentation developed by the Employee during the term of employment are the property of the Employer. The Employee agrees to disclose any inventions or process improvements made during employment. The Employee acknowledges the lawful use of open-source and third-party software as it relates to company operations.

10. Confidentiality and Data Privacy

The Employee agrees to maintain the confidentiality of all sensitive customer, employee, and organizational data, and to adhere to incident response protocols. This obligation extends beyond the term of employment. The Employee must report any suspected data breaches immediately. Compliance with Rhode Island’s Identity Theft Protection Act and other applicable data security laws is required.

11. IT and Information Security Policies

The Employee agrees to comply with the Employer's written IT and information security policies, including mandatory periodic password changes, multi-factor authentication, secure disposal of sensitive equipment and media, and prohibition on unauthorized software or hardware usage.

12. External Consulting/Freelance Work

Any external technical consulting, freelance, or side work requires prior written approval from the Employer to safeguard against conflicts of interest or misuse of company resources. This includes open-source contributions.

13. Conduct and Professional Standards

The Employee is expected to maintain timely response to service requests, accurate ticket management, adherence to help desk SLAs, respectful communication with end users and colleagues, and active participation in team meetings and IT training.

14. Non-Competition

Given Rhode Island law, post-employment non-competition agreements are strictly limited. Any restrictive covenant must be limited in scope, duration, and geography, and shall only be enforced to protect trade secrets as narrowly defined by law.

• Option A: No Non-Competition Agreement.
• Option B: Non-competition agreement attached [must comply with RI law].

15. Termination

• Employment is at-will.
• Causes for Termination: [List Specific Causes, e.g., repeated security violations, unauthorized data access, or gross negligence].
• Company-Initiated Terminations: [Specify Minimum Notice and Severance if Provided].
• Employee Resignation: The Employee must provide [Number] weeks' written notice of resignation.
• Immediate Termination: The Employer may terminate employment immediately for violation of compliance requirements.
• Return of Company Property: Upon termination, the Employee must return all company-issued equipment and data.
• Payout of Accrued Time Off: Accrued but unused paid time off will be paid out in accordance with Rhode Island statutes.
• Exit Process: The exit process includes revocation of access rights and collection of security credentials.

16. Anti-Discrimination and Harassment

The Employer is an equal opportunity employer and prohibits discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity/expression, age, disability, national origin, veteran status, or any other protected category under the Rhode Island Fair Employment Practices Act. A workplace harassment complaint process is in place, and non-retaliation is assured.

17. Workplace Safety

The Employee agrees to adhere to applicable workplace safety, ergonomic, and occupational health standards per Rhode Island Department of Labor guidelines. The Employer maintains workers’ compensation insurance coverage as required by Rhode Island law. Access to mental health resources is available [Specify Details if Available].

18. Dispute Resolution and Governing Law

Any disputes arising out of this Agreement shall be resolved first through internal grievance procedures, then Rhode Island-based mediation or arbitration. Rhode Island courts shall have exclusive jurisdiction for litigation. This Agreement shall be governed by and construed in accordance with the laws of the State of Rhode Island.

19. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous communications and proposals, whether oral or written, relating to the subject matter hereof.

20. Acknowledgement and Acceptance

The Employee acknowledges and accepts all policies contained in this Agreement and any related employee handbooks.

Signed this [Day] day of [Month], [Year].

____________________________
[Employer Representative Name], [Employer Title]

____________________________
[Employee Name]

Attachments:

• Job Description
• Summary of Benefits
• [List of other referenced policies]