Pennsylvania receptionist employment contract template

Pennsylvania Receptionist Employment Contract

This Pennsylvania Receptionist Employment Contract ("Agreement") is made and entered into as of [Effective Date], by and between [Company Name], a [State] corporation with its principal place of business at [Company Address] ("Employer"), and [Employee Name], residing at [Employee Address] ("Employee").

1. Employment

• Option A: Employer hires Employee as a full-time Receptionist.
• Option B: Employer hires Employee as a part-time Receptionist.
  • Specify hours: [Number] hours per week.

2. Position and Duties

• 2.1 Position: Receptionist.
• 2.2 Duties: Employee will perform the following duties:
  • Greeting and checking in visitors.
  • Answering, screening, and forwarding telephone calls.
  • Managing office calendars and schedules.
  • Receiving and distributing mail and packages.
  • Maintaining front-desk security and visitor logs.
  • Managing conference room bookings.
  • Providing basic information to callers and guests.
  • Handling office supply inventories.
  • Performing data entry and recordkeeping tasks relevant to reception operations.
  • Maintaining a clean and orderly reception area.
  • Responding to emergency procedures and safety protocols.
  • Assisting with administrative support as requested by office management.
• 2.3 Required Experience:
  • Option A: Experience with [Telecommunications System Name] telecommunications system.
  • Option B: Experience with [Visitor Management Software Name] visitor management software.
  • Option C: Experience with [Scheduling Tool Name] scheduling tools.
• 2.4 Operation of Equipment:
  • Option A: Employee is required to operate multi-line phone systems.
  • Option B: Employee is required to operate paging systems.
  • Option C: Employee is required to operate electronic check-in devices.
• 2.5 Proficiency Requirements: Customer service, interpersonal communication, appearance and dress code per company policy, and conflict resolution.

3. Work Location

• 3.1 Primary Location: [Office Address in Pennsylvania].
• 3.2 Remote/Hybrid Work:
  • Option A: Not Applicable.
  • Option B: Employee may work remotely [Number] days per week, subject to Employer's approval.
  • Option C: Employee may work under a hybrid model, alternating between remote and in-office work as directed by Employer.

4. Employment Status and Work Schedule

• 4.1 Employment Status: Full-time and at-will.
• 4.2 Regular Work Schedule: [Start Time] to [End Time], Monday through Friday.
• 4.3 Total Weekly Hours: [Number] hours per week.
• 4.4 Lunch and Rest Periods: Employee is entitled to a [Number] minute unpaid lunch break and [Number] minute paid rest breaks per Pennsylvania law.
• 4.5 Coverage During Breaks: The front desk will be covered by [Designated Employee/Procedure] during Employee's breaks.
• 4.6 Time Off Requests: Requests for time off must be submitted to [Supervisor Name/Department] at least [Number] days in advance.

5. Compensation and Overtime

• 5.1 Wage:
  • Option A: [Dollar Amount] per hour.
  • Option B: [Dollar Amount] per year.
• 5.2 Pay Frequency: [Weekly/Bi-weekly/Monthly].
• 5.3 Payment Method: [Direct Deposit/Check].
• 5.4 Overtime: Employee will be paid overtime at a rate of 1.5 times their regular hourly rate for all hours worked over 40 in a workweek, as required by Pennsylvania law.
• 5.5 Shift Differentials:
  • Option A: Not Applicable.
  • Option B: Employee will receive a shift differential of [Dollar Amount] per hour for hours worked [Specific Hours/Shifts].

6. Benefits

• 6.1 Health Insurance:
  • Option A: Employee is eligible for health insurance after [Number] days of employment.
  • Option B: Not Applicable.
• 6.2 Dental Insurance:
  • Option A: Employee is eligible for dental insurance after [Number] days of employment.
  • Option B: Not Applicable.
• 6.3 Vision Insurance:
  • Option A: Employee is eligible for vision insurance after [Number] days of employment.
  • Option B: Not Applicable.
• 6.4 Paid Holidays: Employee is entitled to the following paid holidays: [List of Holidays].
• 6.5 Paid Time Off (PTO): Employee will accrue PTO at a rate of [Number] hours per pay period.
  • Vacation: [Number] days per year
  • Sick Leave: [Number] days per year
• 6.6 Retirement Plan:
  • Option A: Employee is eligible to participate in the Employer's 401(k) plan after [Number] months of employment.
  • Option B: Not Applicable.
• 6.7 Workers' Compensation: Employee is covered by workers' compensation insurance as required by Pennsylvania law.
• 6.8 Transportation Stipend:
  • Option A: Employee receives [Dollar Amount] per month for transportation.
  • Option B: Not Applicable.
• 6.9 Uniform/Dress Allowance:
  • Option A: Employee receives [Dollar Amount] per month for uniform/dress allowance.
  • Option B: Not Applicable.

7. Confidentiality and Privacy

• 7.1 Employee shall maintain the confidentiality of all visitor, client, and company information.
• 7.2 Employee shall comply with all applicable privacy laws, including HIPAA, if applicable.
• 7.3 Employee is responsible for protecting physical records, digital devices, mail, and packages.
• 7.4 Employee shall report any lost or suspicious items immediately to [Supervisor Name/Department].
• 7.5 Use of personal mobile devices at the reception desk is [Permitted/Prohibited].
• 7.6 Access to phones and email is for business use only.

8. Workplace Conduct

• 8.1 Employee shall maintain a professional and courteous demeanor toward visitors and coworkers.
• 8.2 Employee shall be punctual for shift start and end times.
• 8.3 Personal visitors and deliveries at the reception area are [Permitted/Prohibited/Restricted].
• 8.4 Employee shall adhere to the Employer's grooming and dress code policy.
• 8.5 Employee shall comply with the Employer's anti-violence, anti-harassment, and anti-discrimination policies, as required by the Pennsylvania Human Relations Act.

9. Intellectual Property

• 9.1 All intellectual property created by Employee during their employment, including visitor logs, call scripts, and informational brochures, shall be the property of the Employer.
• 9.2 Employee shall not remove, duplicate, or photocopy any company or client information without authorization.
• 9.3 If Employee participates in social media or communications in the company's name, they shall adhere to the Employer's social media policy.

10. Restrictive Covenants

• Option A: Not Applicable.
• Option B: Employee agrees to the following non-solicitation clause: Employee shall not solicit any customers or employees of the Employer for a period of [Number] months following the termination of their employment. This clause is narrowly tailored and consistent with Pennsylvania law.

11. Performance Evaluation

• 11.1 Employee's performance will be evaluated based on customer service metrics, punctuality, call handling accuracy, and visitor satisfaction.
• 11.2 Performance evaluations will be conducted [Frequency].
• 11.3 Employee may address concerns or grievances with [Supervisor Name/Department/HR].

12. Termination

• 12.1 Voluntary Resignation: Employee shall provide [Number] weeks written notice of resignation.
• 12.2 Employer-Initiated Termination: Employer may terminate Employee's employment at any time, with or without cause, subject to applicable Pennsylvania law.
• 12.3 Final Pay: Employee's final paycheck will be issued in accordance with Pennsylvania law.
• 12.4 Return of Property: Employee shall return all company keys, badges, uniforms, and equipment upon termination.
• 12.5 Benefits Continuation: Employee will be notified of their rights to continue benefits under COBRA or Pennsylvania Mini-COBRA, if applicable.

13. Electronic Records and Signatures

• Option A: Not Applicable.
• Option B: The parties agree that this Agreement may be executed and delivered electronically and that electronic signatures shall have the same force and effect as original signatures, consistent with the Pennsylvania Uniform Electronic Transactions Act.

14. Emergency Contact

Employee shall provide an emergency contact: [Emergency Contact Name], [Emergency Contact Phone Number].

15. Dispute Resolution

• 15.1 Any disputes arising out of or relating to this Agreement shall be resolved through informal negotiation.
• 15.2 If informal negotiation fails, the parties agree to attempt mediation.
• 15.3 This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. The exclusive jurisdiction and venue for any legal action shall be in the state and federal courts located in [County Name] County, Pennsylvania.

16. Mandatory Postings and Policies

Employer will display all mandatory postings required by the Pennsylvania Department of Labor & Industry.

Employee is obligated to read and comply with all Employer policies as outlined in the employee handbook or receptionist manual.

17. Severability and Amendments

If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

This Agreement may be amended only by a written instrument signed by both parties.

18. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral, relating to the subject matter hereof.

Employer:

____________________________

[Employer Representative Name]

[Employer Representative Title]

Date: [Date]

Employee:

____________________________

[Employee Name]

Date: [Date]