New Hampshire cleaning service contract template

New Hampshire Cleaning Service Agreement

This Cleaning Service Agreement (the "Agreement") is made and entered into as of this [Date] by and between:

• [Cleaning Service Company Name], a [State of Incorporation] [Entity Type] with its principal place of business at [Cleaning Service Company Address] ("Service Provider"), and
• [Client Name], residing at [Client Address] ("Client"). If Client is a business, the business name is [Business Name], a [State of Incorporation] [Entity Type] with its principal place of business at [Business Address].

1. Description of Cleaning Services

• Option A: The Service Provider agrees to provide the Client with the following cleaning services: [Detailed Description of Cleaning Services, e.g., routine cleaning, deep cleaning, specific areas to be cleaned (offices, restrooms, floors, carpets, windows), frequency (daily, weekly, monthly)]. This includes [Scope of Work Description].
• Option B: A detailed service schedule, outlining specific tasks and frequencies, is attached as Exhibit A and incorporated herein by reference.
• Excluded Tasks: The following tasks are explicitly excluded from this agreement: [List of Excluded Tasks].
• Frequency:
  • Option A: Daily
  • Option B: Weekly
  • Option C: Monthly
  • Option D: Other: [Specify Frequency]

2. Cleaning Products and Equipment

• Option A: The Service Provider will supply all cleaning products, equipment, and consumables necessary to perform the services. The Service Provider will use EPA-registered disinfectants compliant with New Hampshire health standards.
• Option B: The Client will supply all cleaning products, equipment, and consumables. Specific requirements for supplies: [List Specific Requirements].
• Green Cleaning:
  • Option A: The Service Provider will use only eco-friendly/green cleaning products.
  • Option B: The Service Provider will use standard cleaning products.
  • Option C: The Client will provide eco-friendly/green cleaning products.

3. Health, Safety, and Environmental Compliance

• The Service Provider shall comply with all applicable OSHA requirements, New Hampshire Department of Environmental Services regulations, and local ordinances regarding waste disposal and chemical use.
• Hazardous Materials: The Service Provider is responsible for the safe handling and disposal of all hazardous materials generated during the cleaning process.

4. Personnel Management

• All cleaning staff provided by the Service Provider must be legally authorized to work in the U.S.
• Training/Certification:
  • Option A: Cleaning staff will possess the required training or certification in [Specify Area, if any].
  • Option B: No specific training or certification is required.
• Insurance and Bonding: The Service Provider warrants that all employees are insured and bonded.
• Background Checks:
  • Option A: The Service Provider will conduct background or criminal record checks on all cleaning staff.
  • Option B: Background checks will not be conducted.

5. Insurance and Bonding

• The Service Provider shall maintain a minimum of [Dollar Amount] in liability insurance and workers' compensation coverage as mandated by New Hampshire law.
• Janitorial Bond:
  • Option A: The Service Provider shall maintain a janitorial bond in the amount of [Dollar Amount].
  • Option B: No janitorial bond is required.
• Certificates of Insurance: The Service Provider shall provide the Client with certificates of insurance evidencing the required coverage. The Service Provider shall notify Client of any policy changes or cancellations.

6. Schedule of Work

• Start Date: [Start Date]
• End Date: [End Date]
• Days and Times: [Specify Days and Times for Cleaning Sessions, e.g., Monday-Friday, 6:00 PM - 9:00 PM]. After-hours cleaning: [Yes/No]. Weekend cleaning: [Yes/No].
• Holiday Schedule: The following holidays will be excluded from the cleaning schedule: [List of Holidays].
• Inclement Weather: In the event of inclement weather, the Service Provider will [Specify Procedures for Inclement Weather, e.g., reschedule services, provide alternative services].
• Notification of Changes: The Client shall provide the Service Provider with [Number] days' notice of any changes to the schedule.

7. Access Requirements

• Method of Entry: [Specify How Service Provider Enters Premises, e.g., key, code, receptionist].
• Key/Code Handling: [Detailed Procedures for Key/Code Handling].
• Sign-In/Out Requirements: The Service Provider will [Specify Sign-In/Out Requirements].
• Notification of Access Changes: The Client shall notify the Service Provider immediately of any changes to access procedures.

8. Fee Structure

• Service Rate:
  • Option A: Hourly rate: [Dollar Amount] per hour.
  • Option B: Per visit rate: [Dollar Amount] per visit.
  • Option C: Contract term rate: [Dollar Amount] per [Time Period, e.g., month, year].
• Overtime Rate: [Dollar Amount] per hour for work exceeding [Number] hours per [Time Period].
• Emergency Rate: [Dollar Amount] per hour for emergency services.
• Surcharges: [Itemization of Any Surcharges, e.g., for special services, materials].
• Invoicing Procedure: Invoices will be submitted [Specify Frequency, e.g., weekly, monthly].
• Payment Due Date: Payment is due within [Number] days of the invoice date.
• Late Payment Penalty: A late payment penalty of [Percentage]% will be applied to overdue invoices.
• Collection Procedures: In the event of non-payment, the Service Provider may [Specify Collection Procedures].

9. Taxes and Regulatory Fees

• Responsibility for Taxes: The Service Provider is responsible for all applicable New Hampshire business taxes, including the Business Enterprise Tax if applicable.
• Local Taxes: Prices [Include/Exclude] local taxes.

10. Client-Provided Facilities and Supplies

• Laundry Access:
  • Option A: The Service Provider has access to laundry facilities.
  • Option B: Laundry access is not provided.
• Water/Electricity Use: The Service Provider is authorized to use the Client's water and electricity for cleaning purposes.
• Storage Space:
  • Option A: The Service Provider will have access to storage space for equipment.
  • Option B: Storage space will not be provided.
• Restrictions: [List Any Restrictions on Facilities and Supplies].

11. Quality Standards and Inspection Rights

• Performance Criteria: The Service Provider will adhere to the following performance criteria: [Reference Cleaning Checklists or Specific Standards].
• Inspection Rights: The Client has the right to inspect the completed work periodically.
• Acceptance/Rejection Timeline: The Client has [Number] days to accept or reject the completed work.
• Unsatisfactory Service: If the Client is not satisfied with the service, they must notify the Service Provider within [Number] hours.

12. Complaint Handling and Correction of Deficiencies

• Notification Method: Complaints must be submitted in writing to [Email Address/Mailing Address].
• Response Time: The Service Provider will respond to complaints within [Number] hours.
• Remedies: The Service Provider will [Specify Remedies, e.g., re-clean the area, provide a credit].

13. Confidentiality and Data Security

• The Service Provider agrees to protect any confidential information encountered during the cleaning process and to comply with all applicable New Hampshire privacy laws. This is especially relevant for medical, legal, or financial premises.

14. Limitations on Subcontracting

• The Service Provider shall not subcontract any portion of the services without the prior written consent of the Client. Any subcontractors must meet all obligations of the Service Provider under this Agreement and New Hampshire law.

15. Indemnification

• The Service Provider agrees to indemnify and hold harmless the Client from any liability for personal injury, property damage, or theft caused by the Service Provider's staff.
• Client Liability: The Client is responsible for incidents arising from Client-furnished equipment or restricted-access areas.

16. Force Majeure

• Neither party shall be liable for any failure to perform its obligations under this Agreement due to unavoidable events (natural disasters, severe weather, etc.).
• Notification: The affected party shall notify the other party as soon as reasonably possible.
• Rescheduling/Termination: [Specify Procedures for Rescheduling or Termination in Case of Force Majeure].

17. Termination

• Termination for Cause: Either party may terminate this Agreement for cause upon [Number] days' written notice.
• Termination Without Cause: The Client may terminate this Agreement without cause upon [Number] days' written notice.
• Client's Right to Withhold Payment: The Client has the right to withhold payment for incomplete or defective work.
• Final Walkthrough and Key Return: Upon termination, the Service Provider shall conduct a final walkthrough with the Client and return all keys and access codes.

18. Remedies for Breach

• Cure Period: The breaching party shall have [Number] days to cure the breach.
• Specific Damages/Penalties: [Specify Damages or Penalties for Missed Cleanings, Unapproved Use of Hazardous Chemicals, or Failure to Meet Agreed-Upon Standards].

19. Dispute Resolution

• Negotiation: The parties agree to first attempt to resolve any disputes through negotiation.
• Mediation: If negotiation fails, the parties agree to participate in mediation.
• Arbitration/Court Jurisdiction: If mediation fails, the parties agree to [Arbitration/New Hampshire Court Jurisdiction]. New Hampshire state law governs this agreement.

20. Compliance with Laws

• This Agreement complies with all relevant New Hampshire state and local regulations governing cleaning services, worker protection, consumer rights, and business licensing.

21. Review and Renewal

• Periodic Review: The parties agree to review this Agreement periodically, but no less than annually.
• Contract Amendment: Any amendment to this Agreement must be in writing and signed by both parties.
• Modification of Service Scope: The Client has the option to expand, reduce, or modify the service scope as needs change.

22. Notice Requirements

• Formal Means of Communication: Notices must be sent by [Mail/Email/In-Person].
• Addresses for Notices:
  • To Service Provider: [Cleaning Service Company Address/Email Address]
  • To Client: [Client Address/Email Address]
• Electronic Delivery Acceptance: Electronic delivery of notices is [Accepted/Not Accepted].

23. Entire Agreement, Severability, and Waiver

• This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.
• Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Waiver: No waiver of any provision of this Agreement shall be effective unless in writing and signed by the waiving party.

24. Health Emergency or Pandemic Provisions (if applicable)

• Enhanced Cleaning Protocols: [Specify Enhanced Cleaning Protocols].
• Allocation of Responsibility for Costs: [Specify Allocation of Responsibility for Related Supply or Labor Cost Increases]. These provisions will comply with all New Hampshire emergency health orders.

25. Special Provisions

• Condominiums/HOAs/Commercial Clients: [Include any special provisions aligning with New Hampshire's specific statutory requirements for such entities, if relevant].

26. Required Disclosures

• Client Cancellation Rights: [Include any required disclosures under New Hampshire consumer protection laws, including client cancellation rights for certain consumer clients].
• Confirmation of Provider’s Business Licensing and Good Standing: The Service Provider confirms it possesses the required business licensing and is in good standing in the State of New Hampshire. License number: [License Number].

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

[Cleaning Service Company Name]

By: [Name of Authorized Representative]

Title: [Title of Authorized Representative]

[Client Name]

Signature:

Date: