Massachusetts cleaning service contract template

Massachusetts Cleaning Service Contract

This Massachusetts Cleaning Service Contract (the "Agreement") is made and entered into as of [Date], by and between:

• [Cleaning Service Company Name], a company organized under the laws of Massachusetts, with its principal place of business at [Cleaning Service Company Address], Massachusetts, and registered with the Commonwealth of Massachusetts as [Massachusetts Business License/Registration Number] (hereinafter referred to as "Service Provider"), and
• [Client Name], residing at [Client Address], Massachusetts (hereinafter referred to as "Client").

1. Property and Premises

The Service Provider shall provide cleaning services at the following property:

• Address: [Property Address], Massachusetts
• Type of Premises:
  • Option A: Residential
  • Option B: Commercial
  • Option C: Industrial
  • Option D: Specialized Facility: [Specify Facility Type]

2. Scope of Services

The Service Provider agrees to provide the following cleaning services (check all that apply):

• Vacuuming
• Dusting
• Mopping
• Restroom Cleaning
• Disinfecting
• Window Washing
• Carpet Cleaning
• Floor Care
• Waste Removal
• Supply Restocking
• Specialty Services:
  • Option A: Post-Construction Cleaning
  • Option B: Deep Cleaning
  • Option C: Green/Eco-Friendly Cleaning
  • Option D: Other: [Specify Other Services]
• Frequency:
  • Option A: Daily
  • Option B: Weekly
  • Option C: Monthly
  • Option D: Other: [Specify Frequency]
• Session Start Time: [Start Time]
• Session End Time: [End Time]
• Access Instructions: [Instructions, e.g., Key Location, Security Code]
• Excluded Areas/Items: [List of Excluded Areas or Items]

3. Cleaning Protocols, Materials, and Equipment

• The Service Provider will use:
  • Option A: Their own equipment and supplies.
  • Option B: Client-supplied equipment and supplies.
• Requirements for MSDS (Material Safety Data Sheets): The Service Provider will provide MSDS for all chemicals used, compliant with Massachusetts Department of Environmental Protection (MassDEP) regulations.
• COVID-19 or Communicable Disease Prevention: [Description of Measures, if any, compliant with Massachusetts Department of Public Health Guidelines]

4. Staff Qualifications, Supervision, and Background Checks

• Staff Qualifications: [Description of Qualifications, e.g., Training, Certifications]
• Supervision: [Description of Supervision Procedures]
• Background Checks:
  • Option A: The Service Provider will conduct Massachusetts Criminal Offender Record Information (CORI) checks on all staff.
  • Option B: No background checks will be conducted. (Note: This may impact access to sensitive areas).
  • Option C: [Specify alternative background check procedure]

5. Insurance

The Service Provider shall maintain the following insurance coverage:

• General Liability Insurance: Minimum [Dollar Amount] coverage.
• Workers' Compensation Insurance: As required by Mass. Gen. Laws ch. 152.
• Commercial Auto Insurance (if applicable): [Description of Coverage]
• The Service Provider will provide proof of current certificates of insurance upon request.

6. Payment

• Service Fees:
  • Option A: Per Service: [Dollar Amount]
  • Option B: Per Hour: [Dollar Amount]
  • Option C: Per Square Footage: [Dollar Amount]
  • Option D: [Other Fee Structure]
• Payment Schedule and Frequency:
  • Option A: Advance Payment
  • Option B: Cash on Delivery (COD)
  • Option C: Monthly
  • Option D: Other: [Specify Payment Schedule]
• Overtime or Additional Services: [Description of Overtime/Additional Service Rates]
• Invoicing Process: [Description of Invoice Delivery Method and Information]
• Late Payment Penalties: Late payments will incur a penalty of [Percentage]% per month, compliant with Massachusetts usury laws.
• Massachusetts Sales or Use Tax: [Specify Tax Applicability and Amount, if any]

7. Keys, Building Access, and Security Codes

• The Client will provide the Service Provider with: [Keys/Codes/Access Methods]
• Liability for Lost Keys: [Description of Liability for Lost Keys]
• Security Incident Protocol: [Description of Reporting Protocol]

8. Service Standards and Performance Benchmarks

• The Service Provider will adhere to Massachusetts health, safety, and environmental regulations.
• Client Inspection Rights: The Client has the right to inspect the premises upon completion of services.
• Correction/Defect Resolution Timeline: The Service Provider will correct any deficiencies within [Number] days of notification.

9. Staff Substitution

• The Service Provider may substitute personnel with advance notice of [Number] hours.

10. Confidentiality

The Service Provider shall maintain the confidentiality of client data, home/business details, and proprietary information.

11. Modification of Scheduled Service

• Rescheduling/Cancellations:
  • By Client: [Notice Period and Charges]
  • By Service Provider: [Notice Period and Procedures]
• Weather-Related Delays: [Description of Procedures]

12. Complaints, Damage, or Theft

• The Service Provider will follow this protocol for handling complaints, damage, or theft: [Description of Protocol, including reporting to insurance and authorities]

13. Termination

• Grounds for Termination: Breach of contract, persistent non-payment, mutual agreement, material change in needs.
• Notice Requirements: [Number] days written notice.
• Settlement of Outstanding Fees: All outstanding fees must be paid upon termination.

14. Liability and Indemnification

• Liability: [Description of Liability Limits and Exclusions]
• Indemnification: [Description of Indemnification Terms]

15. Client Property Management

The Service Provider will manage, store, and destroy client property/confidential information according to Massachusetts consumer data privacy laws. [Specific Procedures]

16. Environmental Compliance

All cleaning supplies, chemicals, and disposal methods will meet Massachusetts health and environmental standards, referencing MassDEP.

17. Workforce Classification and Wage Compliance

The Service Provider will comply with Massachusetts wage and hour laws (Mass. Gen. Laws ch. 149 & 151). [Description of Compliance, including minimum wage, overtime, breaks, etc.]

18. Non-Solicitation/Non-Hire

[Clause regarding non-solicitation/non-hire of cleaning staff, only if and to the extent enforceable under Massachusetts law.]

19. Mandatory Disclosures and Consumer Notices

This contract is subject to the right to cancel in accordance with Mass. Gen. Laws ch. 93A, if applicable. [Further details on right to cancel]

20. Force Majeure

[Clause addressing procedures during force majeure events (severe weather, emergencies) and allocating risks.]

21. Governing Law and Venue

This Agreement shall be governed by the laws of the Commonwealth of Massachusetts. Exclusive venue for disputes shall be in the courts of Massachusetts.

22. Licenses and Permits

[List of required licenses, business registrations, or permits specific to the Massachusetts locality.]

23. Consumer Protection

All contract language complies with Massachusetts Unfair and Deceptive Acts or Practices law (Mass. Gen. Laws ch. 93A).

24. Addenda

[Provision allowing for customized addenda for special services or updates to comply with Massachusetts or municipal law.]

25. Severability

Each provision is severable, and the remainder of the contract remains enforceable under Massachusetts law if any provision is declared invalid.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

____________________________
[Cleaning Service Company Name]

By: [Name and Title]

____________________________
[Client Name]