Illinois receptionist employment contract template

Illinois Full-Time Receptionist Employment Agreement

This Illinois Full-Time Receptionist Employment Agreement (the “Agreement”) is made and entered into as of [Date of Signing], by and between [Employer Name], located at [Employer Address, including City, State, and Zip Code] (“Employer”), and [Employee Name], residing at [Employee Address, including City, State, and Zip Code] (“Employee”).

Job Position and Description

Employee is hired as a Receptionist.

• Option A: The Employee’s primary duties include, but are not limited to:
  • Answering and managing a multi-line phone system.
  • Greeting and registering visitors in accordance with security policies.
  • Managing physical and electronic visitor logs.
  • Accepting and routing mail and deliveries.
  • Scheduling appointments and managing conference room bookings.
  • Operating standard office equipment (copiers, printers, fax machines).
  • Maintaining reception area cleanliness and organization.
  • Providing basic information to callers and guests.
  • Supporting other administrative staff as needed.
  • Acting as the emergency contact point for visitors and employees.
• Option B: The Employee’s duties will be as described in the attached Job Description Addendum.

Required skills include professional telephone etiquette, excellent customer service skills, basic computer proficiency (including [List required software e.g., Microsoft Office Suite, specific scheduling software, visitor management apps]), and a presentable, businesslike appearance and demeanor.

Work Location and Onsite Presence

The primary work location is [Employer's Illinois Business Address].

• Option A: The Employee is required to be onsite during all scheduled work hours.
• Option B: The Employee may perform limited remote/virtual receptionist duties as assigned. Details are outlined in the Remote Work Policy.
• Procedure for reporting absences: The Employee must notify [Reporting Party, e.g., Office Manager, HR] as soon as possible, but no later than [Time Frame, e.g., one hour] before the start of their scheduled shift.

Reporting Hierarchy and Performance Reviews

The Employee will report to [Supervisor Title, e.g., Office Manager, HR Manager].

• Option A: Daily performance will be monitored through direct observation of customer interactions and task completion.
• Option B: Periodic performance reviews will be conducted [Frequency, e.g., quarterly, semi-annually, annually]. The review process will include [Review Components, e.g., self-assessment, supervisor feedback, goal setting].

Employment Status, Work Hours, and Overtime

This is a full-time position as defined by Illinois law.

• Standard work hours are from [Start Time, e.g., 8:00 AM] to [End Time, e.g., 5:00 PM], Monday through Friday, with a total of [Number] hours per week.
• Meal and rest break periods will be provided in accordance with Illinois regulations, including the One Day Rest in Seven Act and applicable rest break rules for shifts exceeding 7.5 hours.
  • Employee will receive a [Length] minute unpaid meal break and [Number] paid [Length] minute rest breaks each day.
• Overtime pay for non-exempt employees will be paid at a rate of one and one-half (1.5) times the Employee’s regular rate of pay for all hours worked over 40 in a workweek, in accordance with the Illinois Minimum Wage Law and the Illinois Wage Payment and Collection Act. All overtime must be pre-approved by [Approving Party, e.g., Supervisor, Manager].

Compensation

The Employee will be compensated as follows:

• Option A: Hourly Rate: $[Hourly Rate] per hour.
• Option B: Salary: $[Annual Salary] per year, paid [Pay Frequency, e.g., bi-weekly, semi-monthly].
• Regular pay dates are [Day].
• Method of payment: [Direct Deposit/Check].
• Wage statements will be provided [Frequency, e.g., with each paycheck, monthly].

The Employer complies with the Illinois Equal Pay Act.

Timekeeping

• The Employee is required to accurately record all hours worked using [Timekeeping Method, e.g., sign-in/out sheets, electronic time system].
• Disciplinary action, up to and including termination, may result from time fraud, tardiness, or unauthorized absences.

Benefits

The Employee is eligible for the following benefits, subject to the terms and conditions of the applicable benefit plans:

• Option A: Employer-sponsored health, dental, and vision insurance.
• Option B: No health insurance is provided.
• Paid sick leave in accordance with the Illinois Paid Leave for All Workers Act.
  • Employee will accrue one hour of paid leave for every 40 hours worked.
• Vacation/PTO: [Number] days per year.
• Paid Illinois state and federal holidays.
• Eligibility for the Illinois Secure Choice Savings Program.
• Worker’s compensation insurance.
• Option A: Short-term disability insurance.
• Option B: No short-term disability is provided.
• Option A: Uniform or dress code allowance of $[Amount] per [Frequency].
• Option B: No uniform or dress code allowance is provided.
• Option A: Parking/commuter benefits.
• Option B: No Parking/commuter benefits are provided.
• Option A: Tuition or job-related learning reimbursement. Details are outlined in the Education Reimbursement Policy.
• Option B: No tuition reimbursement is provided.

Training and Orientation

• The Employee will participate in an initial orientation program and ongoing training sessions as required.
• Performance Improvement Plans will be implemented as needed to address performance deficiencies.

Confidentiality

The Employee acknowledges that they will have access to confidential information, including, but not limited to:

• Company business information.
• Visitor records and appointment schedules.
• Conversations overheard at the reception desk.
• Proprietary information.
• Sensitive personal or client/employee data.

The Employee agrees to protect and not disclose any confidential information. This obligation survives termination of employment. The Employee shall responsibly handle and report any suspicious behavior or emergencies. If processing visitor PII, the Employee shall adhere to the standards of the Illinois Personal Information Protection Act (PIPA).

Behavioral Standards and Dress Code

• Punctuality is required.
• Personal calls, texting, and social media use during work hours are prohibited, except during breaks.
• Accepting gifts or tips from visitors is [Allowed/Prohibited].
• The Employee must maintain a professional appearance, adhering to the company dress code: [Dress Code Description].
• The Employee must wear their company badge/payroll ID at all times while on duty.
• Harassment or discrimination of any kind is strictly prohibited. The Employee must treat all visitors and colleagues with courtesy and respect.

Use of Technology

• The Employee is permitted to use company phones, computers, and email for business purposes only.
• Internet usage is subject to the Employer's Acceptable Use Policy.
• The Employer reserves the right to monitor communications and access visitor logs and data.
• Installing unauthorized software or devices on company equipment is prohibited.

At-Will Employment

Employment is at-will, as permitted under Illinois law.

• The Employee may resign at any time with [Number] weeks written notice.
• The Employer may terminate employment at any time, with or without cause, subject to applicable law. Grounds for termination may include job abandonment, poor performance, or policy violations.
• The Employer may terminate employment immediately for gross misconduct, including breach of confidentiality, safety violation, or theft.
• Final pay will be issued in accordance with Illinois law.
• The Employee must return all company property, including keys, IDs, and manuals, upon termination.

Non-Solicitation

To the extent permitted by Illinois law, including the Illinois Freedom to Work Act, the Employee agrees not to solicit the Employer’s clients or employees for a period of [Number] months following termination of employment. This clause shall not apply if its enforcement is prohibited by law. It is understood and agreed that this non-solicitation clause shall not act as a non-compete, which is impermissible under the Illinois Freedom to Work Act.

Anti-Discrimination and Equal Employment Opportunity

The Employer is an equal opportunity employer and complies with all applicable laws, including the Illinois Human Rights Act. The Employer prohibits discrimination and harassment based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, or any other protected characteristic. Employees should report any instances of discrimination or harassment to [Reporting Party, e.g., HR Department, Designated Manager].

Safety Compliance

The Employer complies with all applicable safety regulations, including OSHA and the Illinois Department of Labor requirements. The Employee must follow all safety procedures. Workstation setup should minimize repetitive strain. Access to first aid is available at [Location]. Emergency procedures are posted in the reception area.

Meetings and Training

The Employee is required to participate in receptionist team meetings, company-wide training on information privacy, anti-harassment, and health and safety. The Employee must sign all required Illinois workplace posters and policy notices, including ISERRA/Illinois Victims’ Economic Security and Safety Act notifications.

Dispute Resolution

The parties agree to attempt to resolve any disputes internally. Any unresolved disputes shall be subject to [Mediation/Arbitration - Choose One OR Delete] in [City, Illinois]. This Agreement shall be governed by and construed in accordance with the laws of the State of Illinois. The parties agree that any legal action relating to this Agreement shall be brought in the state or federal courts located in [County, Illinois]. The Employer complies with the Illinois Wage Payment and Collection Act and any applicable municipal wage or paid leave ordinances.

Adjustments and Review

The Employer may adjust benefits, work schedules, and job expectations to suit the specific requirements of the Receptionist position. Job duties will be periodically reviewed and updated to reflect evolving office needs. IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above. ____________________________ [Employer Name] By: ____________________________ [Employer Representative Name] [Employer Representative Title] ____________________________ [Employee Name]