Delaware IT assistant employment contract template

Delaware IT Assistant Employment Contract

This Delaware IT Assistant Employment Contract ("Agreement") is made and entered into as of [Date], by and between [Employer Legal Name], a [State] [Entity Type] with its principal place of business at [Employer Address], Delaware ("Employer"), and [Employee Legal Name], residing at [Employee Address], Delaware ("Employee").

1. Employment

• Option A: Employer hereby employs Employee as a full-time IT Assistant, and Employee hereby accepts such employment.
• Option B: This is a part-time IT Assistant employment agreement.

2. Job Title and Description

• Job Title: IT Assistant
• Job Description:
  • Provide support for computer hardware and software.
  • User account setup and maintenance.
  • Help desk ticketing and issue resolution.
  • Diagnose and troubleshoot common desktop, printer, and network issues.
  • Implement basic cyber hygiene practices.
  • Asset management and inventory tracking.
  • Install and configure hardware/software.
  • Escalate complex technical issues.
  • End-user training on company systems.
  • Document IT support procedures.
  • Support remote users.
  • Participate in system security and compliance activities.
• Technical Competencies:
  • Proficiency with [Operating System 1, e.g., Windows] and [Operating System 2, e.g., MacOS].
  • Proficiency with [Business Software 1, e.g., Microsoft Office] and [Business Software 2, e.g., Google Workspace].
  • Understanding of basic networking concepts (TCP/IP, DNS, DHCP).
  • Familiarity with company-approved communication tools (e.g., Slack, Microsoft Teams).
• Reporting Structure:
  • Employee will report to [Supervisor Title, e.g., IT Manager].
• Team Integration:
  • Participate in regular status meetings.
  • Adhere to ticket prioritization processes.
  • Provide cross-departmental support as needed.

3. Work Location

• Option A: The primary work location is [Employer Address], Delaware.
• Option B: Remote work is permitted as per company policy [Policy Name/Link]. Home office must meet the following requirements: [Home Office Requirements, e.g., secure internet connection, dedicated workspace].

4. Hours of Work

• Full-time status is defined as 40 hours per week.
• Employee will adhere to Delaware wage and hour laws regarding rest/meal breaks and overtime eligibility.
• Hours will be tracked using [Time Tracking Method, e.g., Timeclock, System Logs].
• Scheduling expectations: [Scheduling Expectations, e.g., Standard Business Hours, Shift Rotation, On-Call Duties].
• Compliance with Delaware Department of Labor’s leave and break rules.

5. Compensation

• Option A: Base salary of [Dollar Amount] per year.
• Option B: Hourly wage of [Dollar Amount] per hour.
• Employee's classification is [Exempt/Non-Exempt] under the Fair Labor Standards Act (FLSA).
• Overtime pay will be provided at 1.5 times the regular rate for hours worked over 40 per week, in accordance with Delaware law.
• Pay frequency: [Pay Frequency, e.g., Biweekly].
• Payment method: [Payment Method, e.g., Direct Deposit, Physical Check].
• Merit Bonus: [Bonus Details, e.g., Eligibility, Criteria, Amount].
• Shift differentials for after-hours or weekend on-call support: [Shift Differential Details].
• Reimbursement for work-related expenses in accordance with company policy.

6. Benefits

• Group health, dental, and vision plans.
• 401(k) or similar retirement contributions [Employer Contribution Details].
• Paid time off (vacation, sick, personal days) as per Delaware law and company policy [PTO Details].
• Paid state and federal holidays [List of Holidays].
• Tuition assistance or reimbursement for technology training and professional certifications: [Details and Limitations].
• Remote work stipends: [Stipend Details, if applicable].
• Wellness or EAP programs: [Program Details].

7. Intellectual Property

• All work product, IT documentation, scripts, and process improvements developed by the Employee during employment are the property of the Employer.
• Permissible use of open-source tools and licensing constraints: [Specific Tools and Constraints].

8. Confidentiality and Data Protection

• Employee shall maintain the confidentiality of all sensitive company data, personal information, user credentials, client records, network configurations, and proprietary software.
• Unauthorized disclosure is strictly prohibited.
• Obligations survive termination of employment.
• Compliance with Delaware’s data breach notification laws.

9. Conflict of Interest

• Unauthorized outside technical support work or contractor arrangements are prohibited.
• Installation of unapproved hardware/software is disallowed.

10. IT Security Policy Adherence

• Employee shall adhere to company-specific and Delaware-compliant IT security policies, including:
  • Device use policy.
  • Password management.
  • Mandatory security training.
  • Prompt breach or incident reporting.
  • Remote support security best practices.
  • Procedures for responding to phishing, malware, or network threats.

11. Deliverables and Reporting

• Employee shall submit regular maintenance and support logs.
• Accurate ticket documentation is required.
• Compliance reporting as part of daily/weekly deliverables.

12. Non-Compete

• Employee agrees to the following non-compete restrictions, which are deemed reasonable in duration, scope, and geographic range under Delaware law: [Non-Compete Details, or State: None]. Note: Delaware law may limit enforceability.
• Non-solicitation and non-disclosure clauses are in effect: [Details of these Clauses].

13. At-Will Employment

• Employment is at-will, as permitted by Delaware law.
• Requirements for written notice of termination: [Notice Period for Employee and Employer].
• Final wage payment deadlines: As per Delaware law.
• Company property return protocols.
• Stepwise separation procedures (voluntary resignation, for-cause dismissal, or layoff).

14. Anti-Discrimination and Equal Opportunity

• Employer is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, disability, sexual orientation, gender identity, or genetic information, as protected by Delaware law.
• Employer is committed to a diverse and inclusive environment.

15. Workers' Compensation and Safety

• Compliance with Delaware’s Workers’ Compensation Act.
• Compliance with occupational safety and health policies.
• Adherence to ergonomic standards, screen-related workplace safety, and mental health resources for IT workers.

16. Employee Rights

• Notice of employee rights under Delaware law (wage transparency, overtime eligibility, whistleblower protections, and access to employment records).

17. Dispute Resolution

• Disputes will be resolved through direct negotiation.
• If unresolved, disputes will be submitted to Delaware-based mediation or arbitration.
• Delaware law and courts have jurisdiction for contract interpretation and legal actions.

18. Adaptation Provisions

• Employer may revise IT support processes or tools as needed.
• Employee will be notified of any changes to written duties.

19. Customization Options

• This contract may be specifically tailored by the Employer to fit unique organizational or industry-specific technical requirements. [Specific Customizations].

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

[Employer Legal Name]

By: [Name of Authorized Representative]

Title: [Title of Authorized Representative]

[Employee Legal Name]

Signature:

Date: