California IT assistant employment contract template

California IT Assistant Employment Contract

This California IT Assistant Employment Contract (the “Agreement”) is made and entered into as of [Date], by and between [Employer Name], a company organized and existing under the laws of California, with its principal place of business at [Employer Address] (“Employer”), and [Employee Name], residing at [Employee Address] (“Employee”).

1. Position and Duties

Employee is hired as a full-time IT Assistant.

Core Job Duties:

• End-user support (hardware, software, peripheral troubleshooting).
• User account setup and administration.
• Incident management through ticketing systems.
• First-level technical escalations.
• Workstation/network printer setup and maintenance.
• Inventory management of IT assets.
• Software and security patch deployment.
• Mobile device configuration.
• Hands-on asset installation and decommissioning.
• Routine computer imaging.
• Basic network diagnostics.
• Documentation of workflow and incident resolutions.

2. Reporting Structure

Employee reports directly to:

• Option A: [Supervisor Name], [Supervisor Title]
• Option B: IT Manager
• Option C: Helpdesk Lead

Chain of Command: IT Assistant -> [Supervisor Title] -> [Department Head Title]

Interdepartmental Support: Employee will provide support to all departments as needed.

Urgent After-Hours Support:

• Option A: Required as part of on-call rotation.
• Option B: Only as pre-approved by supervisor.
• Option C: Not required.

3. Work Location

Regular Work Location(s) in California:

• Option A: On-site at [Office Address]
• Option B: Remote/Home office
• Option C: Hybrid (combination of on-site and remote) - [Number] days on-site, [Number] days remote.

Telecommuting Arrangement (if applicable):

• Option A: Employer-provided equipment: [List of Equipment].
• Option B: Employee-owned equipment (BYOD) - adherence to security protocols required.

Remote Access: Secure remote access via VPN and multi-factor authentication.

Data Security: Employee must comply with all California privacy and data security laws (e.g., CCPA).

4. Employment Status

Full-time employment, minimum of [Number] hours per week.

Schedule:

• Option A: Monday - Friday, [Start Time] to [End Time]
• Option B: Flexible schedule within core hours of [Start Time] to [End Time]

Overtime: Compliance with California daily (over 8 hours) and weekly (over 40 hours) overtime thresholds. Overtime requires prior authorization.

Meal and Rest Breaks: Compliant with California Labor Code.

Attendance: Employee must track attendance according to company policy.

5. Compensation

Annualized Salary: [Dollar Amount]

Hourly Wage (if non-exempt): [Dollar Amount]

Pay Frequency:

• Option A: Bi-weekly
• Option B: Semi-monthly

Overtime Multipliers: 1.5x for hours over 8/day or 40/week; 2x for hours over 12/day or working certain holidays.

On-Call/After-Hours/Holiday Pay:

• Option A: [Dollar Amount] per hour for on-call duties.
• Option B: 1.5x regular rate for hours worked on holidays.
• Option C: No additional compensation.

6. Benefits

Health Insurance: Employer provides health insurance compliant with California law.

Dental Insurance: Employer provides dental insurance.

Vision Insurance: Employer provides vision insurance.

Retirement Plan:

• Option A: CalSavers program.
• Option B: Employer-sponsored 401(k) plan.

Paid Vacation: [Number] days accrued annually.

Paid Sick Leave: [Number] days accrued annually, compliant with California law and local ordinances.

Paid Statutory Holidays: [List of Holidays]

Leave: Medical/family/bereavement leave as per California law.

Business Expenses: Reimbursement of necessary business expenses.

Remote Work Stipend (if applicable): [Dollar Amount] per month for internet/phone.

Tuition/Training Reimbursement (if applicable): [Dollar Amount] per year for IT certifications.

Employee Assistance/Mental Health Resources: Access to EAP program.

7. Intellectual Property

All work-related intellectual property, system configurations, documentation, and scripts are owned by Employer.

Personal Use of Company Assets: Prohibited for personal or external commercial purposes without written consent.

BYOD: Personal device use subject to company policies.

Open Source Contributions: Employee must obtain advance employer permission before contributing to open-source projects if company-related.

8. Confidentiality

Employee must maintain confidentiality of all data accessed, including helpdesk tickets, system logs, user credentials, technical configurations, and proprietary company or customer information.

Password Handling: Secure password handling is required.

Breach/Incident Reporting: Employee must immediately report any suspected security breaches or incidents.

Post-Termination: Continued confidentiality obligations and return of all company property.

9. IT Security and Acceptable Use

Employee must adhere to all IT security and acceptable use policies.

Unauthorized Data Downloads: Prohibited.

Unauthorized Software Installation: Prohibited.

Compliance Training: Employee must complete regular compliance training.

Security Vulnerabilities: Employee must immediately report any suspected security vulnerabilities.

10. Performance Standards

Prompt resolution of support tickets.

Thorough and timely documentation.

Adherence to customer service guidelines.

Compliance with anti-harassment and anti-discrimination policies (FEHA).

Ongoing participation in skills development.

11. Non-Compete and Non-Solicitation

Non-compete clauses are prohibited under California law, except for narrow exceptions (e.g., sale of business).

Post-employment restrictions are limited to non-solicitation of clients and protection of trade secrets.

12. At-Will Employment

Employment is at-will, as defined under California law.

Voluntary Resignation: Employee must provide [Number] days written notice.

Employer-Initiated Termination: May be for performance, misconduct, or layoff.

Notice of Termination: Employer will provide written notice of termination.

Final Paycheck: Provided no later than last day worked for involuntary terminations or within 72 hours for resignation without notice (as per Labor Code).

COBRA/Cal-COBRA: Notice provided as required by law.

Return of Company Property: Employee must return all company property (laptops, phones, keys, access badges, credentials) upon termination.

• Option A: Employer may recover the cost of unreturned property.

13. Dispute Resolution

Negotiation, then mediation in California.

Arbitration (optional): Binding arbitration in accordance with California Arbitration Act.

Venue and Governing Law: California.

Agency Complaints: This Agreement does not waive employee's right to file agency complaints (e.g., with the Labor Commissioner, DFEH, or OSHA).

14. Workers' Compensation

Employee is covered by California workers' compensation insurance.

Ergonomic Workplace: Employer will provide ergonomic workplace accommodations following California standards.

Employee Assistance: Access to employee assistance benefits.

15. California-Specific Notices

Employer will provide required notices, including Wage Theft Prevention Act notice, Sexual Harassment/DFEH Rights Acknowledgement, Paid Sick Leave Notice, and any applicable local city/county ordinances.

Required posters will be displayed.

Employee privacy notification under CCPA.

16. Equal Employment Opportunity

Employer is an equal opportunity employer and does not discriminate based on any protected characteristic under California law.

No retaliation.

Diversity and Inclusion policies are in place.

17. Optional Clauses

Technical Training/Advancement: [Description]

Leave: California jury duty/military leave/family care leave as required by law.

Internal Audit/Compliance Reviews: Employee may be subject to periodic audits.

Background Check: Periodic background check/credential revalidation may be required (subject to California law).

18. Amendment

This Agreement may be amended only by a written addendum signed by both parties.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

____________________________

[Employer Name]

By: [Employer Representative Name]

Title: [Employer Representative Title]

____________________________

[Employee Name]