Maryland cleaning service contract template
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How Maryland cleaning service contract Differ from Other States
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Maryland law requires clear disclosure of contractor licensing status on cleaning service contracts, especially for larger or recurring jobs.
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Maryland imposes specific consumer protection requirements, such as cancellation rights and required legal notices in certain service agreements.
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Unlike some states, Maryland mandates explicit terms for payment timelines and dispute resolution in service contracts to protect both parties.
Frequently Asked Questions (FAQ)
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Q: Is a written cleaning service contract required in Maryland?
A: While not strictly required by law, having a written contract is strongly recommended to clarify expectations and protect both parties.
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Q: Can I include a cancellation policy in a Maryland cleaning service contract?
A: Yes, and Maryland law often requires disclosure of cancellation rights, particularly for contracts signed at a client’s residence.
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Q: Does the Maryland cleaning service contract need to specify license information?
A: If licensing is required for the scope of cleaning services, Maryland law requires disclosure of the contractor's license status in the contract.
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Maryland Cleaning Service Contract
This Maryland Cleaning Service Contract (the "Agreement") is made and entered into as of [Date], by and between:
[Cleaning Service Name], a company located at [Cleaning Service Address], Phone: [Cleaning Service Phone], Email: [Cleaning Service Email] ("Service Provider"),
and
[Client Name], residing at [Client Address], Phone: [Client Phone], Email: [Client Email] ("Client").
Purpose: The purpose of this agreement is to outline the terms and conditions under which the Service Provider will provide cleaning services to the Client.
Type of Service:
Option A: Residential Cleaning
Option B: Commercial Cleaning
Option C: Post-Construction Cleaning
Option D: Medical Facility Cleaning
Scope of Services: The Service Provider agrees to perform the following cleaning services at [Service Location]:
Areas to be Cleaned: [List of Rooms/Areas/Square Footage]
Frequency of Service:
Option A: One-Time
Option B: Daily
Option C: Weekly
Option D: Bi-Weekly
Option E: Monthly
Cleaning Methods: [Detailed Description of Cleaning Methods]
Equipment: [List of Equipment to be Used]
Cleaning Products: [List of Cleaning Products, Including Eco-Friendly or Specialized Products]
Service Standards and Performance Benchmarks:
Task Checklist: [Detailed Checklist of Tasks, e.g., Dusting, Vacuuming, Sanitizing]
Quality Levels: [Expected Quality Levels for Each Task]
Safety Compliance: The Service Provider will comply with all applicable OSHA and Maryland Department of Labor safety regulations.
Maryland Regulations: The Service Provider will adhere to all Maryland-specific public health and environmental regulations.
Work Schedule:
Service Dates: [Specific Dates of Service]
Service Times: [Specific Times of Service]
Blackout Periods: [List of Blackout Dates, Including Maryland Legal Holidays]
Access to Premises:
Access Instructions: [Detailed Instructions for Accessing the Premises]
Security Protocols: [Building Security Protocols, e.g., Key Handling, Alarm Codes]
Facility-Specific Requirements: [Any Facility-Specific Requirements, e.g., Sign-In/Out Procedures]
Client Responsibilities:
Removal of Obstacles: The Client is responsible for removing obstacles that may impede cleaning.
Securing Valuables: The Client is responsible for securing valuables.
Advance Notice: The Client must provide advance notice of any site restrictions.
Premises Readiness: The Client must ensure the premises are reasonably ready for cleaning.
Service Provider Responsibilities:
Notification of Damage: The Service Provider will notify the Client of any pre-existing damage observed.
Staffing Requirements:
Background Checks: The Service Provider will conduct background checks on all employees in compliance with Maryland laws.
Legal Work Status: The Service Provider will ensure all employees have proof of legal work status.
Maryland Healthy Working Families Act: The Service Provider will comply with the Maryland Healthy Working Families Act.
Uniforms and Identification: The Service Provider's employees will wear uniforms and identification badges.
Hazardous Material Handling Training: Employees will be trained in hazardous material handling.
Insurance Requirements: The Service Provider will maintain minimum insurance requirements as outlined below.
Fees and Payment:
Fee Structure:
Option A: Fixed Price of [Dollar Amount] per [Frequency]
Option B: Hourly Rate of [Dollar Amount] per Hour
Option C: Per-Service Fee: [Detailed Breakdown of Fees for Each Service]
Payment Schedule: [Payment Schedule, e.g., Upon Completion of Service, Bi-Weekly, Monthly]
Overtime Rates: [Overtime Rate, if Applicable]
Invoicing Requirements: [Details Regarding Invoicing, e.g., Invoice Delivery Method]
Maryland Sales Tax: [Applicable Maryland State Sales Tax, if Any]
Payment Method and Timing:
Accepted Payment Forms: [List of Accepted Payment Methods, e.g., Check, Credit Card, Electronic Transfer]
Payment Timing: [Specify When Payment is Due, e.g., Within 15 Days of Invoice]
Late Payment Penalties: [Late Payment Penalties Permitted Under Maryland Law]
Consequences of Non-Payment: [Consequences of Non-Payment, e.g., Suspension of Services]
Supplies and Equipment:
Service Provider Provided: [List of Cleaning Supplies and Equipment Provided by the Service Provider]
Client Provided: [List of Cleaning Supplies and Equipment Provided by the Client, if any]
Substitution: The Service Provider may substitute products if a product is out of stock or banned in Maryland.
Workplace Health and Safety:
OSHA and MOSH Compliance: The Service Provider will comply with all applicable OSHA and Maryland MOSH (Maryland Occupational Safety and Health) standards.
PPE: Use of appropriate Personal Protective Equipment (PPE).
Safe Chemical Storage: Safe storage of chemicals.
Biohazardous Material Handling: Proper handling of biohazardous materials when relevant.
Reporting Accidents, Damage, or Theft:
Incident Documentation: [Procedures for Documenting Incidents]
Notification Timeline: [Timeline for Notifying the Client of Incidents]
Law Enforcement Cooperation: Cooperation with local law enforcement if required.
Insurance:
General Liability Coverage: The Service Provider will maintain general liability coverage compliant with Maryland regulations.
Workers' Compensation: The Service Provider will maintain workers' compensation insurance as required by Maryland law.
Bonding: The Service Provider will maintain bonding for employees who access client property.
Property Damage Insurance: The Service Provider will maintain property damage insurance.
Confidentiality and Privacy:
Client Information: Confidentiality regarding client information.
Facility Access: Confidentiality regarding facility access and security codes.
Proprietary Details: Confidentiality regarding any proprietary details.
Maryland Data Protection Laws: Adherence to Maryland data protection laws.
Quality Assurance:
Inspection Rights: The Client has the right to inspect the cleaning services.
Reporting Deficiencies: [Procedures for Reporting Deficiencies]
Cure Period: [Timeframe for the Service Provider to Rectify Issues]
Fee Adjustments: Possible fee adjustments or service credits/refunds for deficient service.
Service Changes, Cancellations, and Postponements:
Client-Initiated Changes: [Process for Client-Initiated Service Changes]
Cancellations: [Cancellation Policy and Advance Notice Requirements]
Postponements: [Postponement Policy and Advance Notice Requirements]
Service Provider Substitutions: Provisions for service provider substitutions due to staff illness or emergencies.
Termination:
For Cause: [Reasons for Termination for Cause, e.g., Repeated Service Failures]
For Convenience: [Termination for Convenience with Advance Written Notice]
Mutual Agreement: Termination by mutual agreement.
Settlement of Outstanding Balance: The settling of outstanding balance and return of client property upon termination.
Dispute Resolution:
Negotiation: Prioritizing good faith negotiation.
Mediation: Voluntary mediation.
Arbitration: Binding arbitration before litigation.
Governing Law and Venue: Application of Maryland state law and venue in Maryland courts.
Force Majeure:
Maryland-Specific Events: Tailored to Maryland-specific natural disasters or emergencies (e.g., snowstorms).
Service Suspension: Provisions for service suspension.
Delayed Performance: Provisions for delayed performance.
Contract Cancellation: Contract cancellation as required by law.
Liability Limits:
Damages Caused by Negligence: Liability limits for damages caused by the Service Provider's negligence.
Consequential Damages: Limits for consequential damages as permitted under Maryland contract law.
Claims Process: [Process and Timeframe for Submitting Claims for Property Damage or Personal Injury]
Compliance with Laws:
Maryland Licensing and Registration: The Service Provider will comply with all Maryland state and local licensing, registration, and business operation requirements.
Compliance Documents: The Service Provider will furnish compliance documents upon request.
Provider Policies:
Attached Policies: Attached copies of key provider policies (COVID-19 protocols, non-harassment, equal employment, grievance procedures).
Maryland Anti-Discrimination Statutes: Explicit mention of Maryland anti-discrimination statutes.
Subcontracting and Assignment:
Limitations: Subcontracting or assignment limitations.
Subcontractor Requirements: Requirements that subcontractors be vetted, insured, and Maryland-compliant.
Amendments and Modifications:
Writing Requirement: Changes must be in writing and signed by both parties.
Entire Agreement:
Supersedes Previous Communications: This contract represents the entire agreement and supersedes previous communications.
Severability: If any term is unenforceable, it does not void the whole agreement.
Binding Effect: Binding on successors and permitted assigns.
Notices:
Delivery Methods: [Required Delivery Methods, e.g., Email, Certified Mail]
Maryland-Accepted Service of Notice Procedures: Use Maryland-accepted service of notice procedures.
____________________________
[Cleaning Service Representative Name]
[Cleaning Service Title]
[Cleaning Service Name]
Date: [Date]
____________________________
[Client Name]
Date: [Date]
