Hawaii cleaning service contract template

Hawaii Cleaning Service Contract

This Cleaning Service Contract (the “Agreement”) is made and entered into as of [Date] by and between:

[Cleaning Service Provider Name], a [State of Formation] [Entity Type, e.g., LLC] with its principal place of business at [Business Address], Hawaii General Excise Tax (GET) License No. [GET Number], Phone: [Phone Number], Email: [Email Address] (hereinafter referred to as “Provider”),

and

[Client Name], residing at [Client Address], Phone: [Phone Number], Email: [Email Address] (hereinafter referred to as “Client”).

WITNESSETH:

WHEREAS, Provider is engaged in the business of providing cleaning services; and

WHEREAS, Client desires to engage Provider to provide cleaning services at the property described herein;

NOW, THEREFORE, in consideration of the mutual covenants contained herein, the parties agree as follows:

1. Scope of Work

Option A: The Provider shall perform the cleaning services as described in Exhibit A attached hereto, which is incorporated herein by reference.

Option B: The Provider shall perform the following cleaning services at the following location:

• Property Type: [Residential/Commercial/Vacation Rental/Government Facility]
• Job Site Address: [Job Site Address]
• Service Type:
  • Recurring: Days: [Days of Week], Time: [Time]
  • One-Time
• Areas to be Cleaned:
  • Bedrooms: [Specify tasks, e.g., Dusting, Vacuuming, Making Beds]
  • Bathrooms: [Specify tasks, e.g., Cleaning Toilets, Showers, Mopping Floors]
  • Kitchen: [Specify tasks, e.g., Cleaning Countertops, Sinks, Appliances]
  • Lanai: [Specify tasks, e.g., Sweeping, Washing Furniture]
  • Other: [Specify Area and Tasks]
• Specific Tasks:
  • Sweeping
  • Mopping
  • Vacuuming
  • Dusting
  • Disinfecting
  • Window Cleaning
  • Trash Removal
  • Specialty Services:
    • Deep Cleaning
    • Eco-Friendly/Green Cleaning
    • COVID-19 Sanitation
    • Carpet Cleaning
    • Air Conditioning Unit Cleaning
    • Mold Remediation

2. Products and Equipment

Option A: The Provider will furnish all necessary cleaning products, chemicals, and equipment to perform the services outlined in this Agreement. All products and equipment will be in compliance with Hawaii Occupational Safety and Health (HIOSH) regulations.

Option B: The Provider will furnish the following cleaning products, chemicals, and equipment: [List of Products and Equipment]. The Client will furnish the following cleaning products, chemicals, and equipment: [List of Products and Equipment].

All chemicals used will be disclosed to the Client and will comply with all applicable Hawaii laws and regulations. If requested by the Client, the Provider will use environmentally-safe products.

3. Performance Standards

Option A: The Provider guarantees satisfactory performance of the cleaning services. Completion criteria shall be: [Describe Completion Criteria, e.g., Visual inspection, Checklist].

Option B: Upon completion of the cleaning services, a walkthrough will be conducted with the Client to ensure satisfaction.

If the Client is not satisfied with the cleaning services, the Provider will re-clean the areas in question within [Number] hours/days.

4. Access and Security

Option A: The Client will provide the Provider with access to the property. The method of access will be: [Key/Alarm Code/Other].

Option B: The Client will be responsible for providing a secure entry and exit for each scheduled cleaning.

The Provider will ensure that all employees undergo background checks if required by Hawaii Real Estate and vacation rental regulations. Employees will wear [Uniforms/Identification Badges].

5. Schedule and Cancellation

Option A: The cleaning services will be performed according to the schedule agreed upon by both parties. Any changes to the schedule must be communicated at least [Number] days in advance.

Option B: Either party may cancel this Agreement with [Number] days written notice. The Provider shall comply with Hawaii's statutory requirements for consumer cancellation rights.

6. Payment

The Client agrees to pay the Provider for the cleaning services at the following rate: [Hourly/Per Visit/Per Square Foot/Project-Based] rate of [Dollar Amount].

The total estimated cost for the services outlined in this Agreement is [Dollar Amount].

Pricing includes Hawaii General Excise Tax (GET). The Provider will collect and remit GET.

Payment Methods: [Check/ACH/Card].

Invoices will be delivered [Electronically/Via Mail]. Payment is due within [Number] days of the invoice date. Late payments will be subject to a late fee of [Percentage]% per month.

7. Damaged or Missing Property

The Provider will exercise reasonable care when providing cleaning services. The Provider's liability for damaged or missing property is limited to [Dollar Amount].

Any claims for damaged or missing property must be reported to the Provider within [Number] days of the cleaning service.

8. Insurance and Liability

The Provider maintains comprehensive general liability insurance and workers' compensation coverage as required by Hawaii law, including Temporary Disability Insurance and Prepaid Health Care Insurance.

The Provider agrees to indemnify and hold harmless the Client from any and all claims, losses, or damages arising out of the Provider's negligence or willful misconduct.

Certificate of Insurance is attached.

9. Safety and Compliance

The Provider will ensure that all employees comply with all applicable Hawaii Department of Health, Department of Labor & Industrial Relations (DLIR), and county-level ordinances.

All employees will wear appropriate personal protective equipment (PPE) and adhere to local COVID-19 protocols.

10. Independent Contractor Status

The Provider is an independent contractor and not an employee of the Client. This Agreement does not create an employment relationship between the parties.

11. Permits and Registrations

The Provider represents and warrants that all required Hawaii State and County permits and business registrations are up-to-date and maintained.

12. Personnel

Option A: The Provider reserves the right to substitute personnel as needed.

Option B: No personnel substitutions or subcontracting is allowed without Client's prior written approval.

13. Confidentiality

The Provider agrees to maintain the confidentiality of any confidential information encountered during the cleaning service. This includes data and access codes.

14. Customer Satisfaction

The Provider is committed to customer satisfaction. Any complaints will be addressed within [Number] days.

15. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Hawaii.

Any disputes arising out of or relating to this Agreement shall be resolved through:

• Negotiation
• DCCA Consumer Complaint Center Mediation
• Arbitration in Honolulu
• State Court

16. Termination

Option A: Either party may terminate this Agreement with [Number] days written notice.

Option B: If the Provider fails to perform the cleaning services in a satisfactory manner, the Client may terminate this Agreement immediately. If the Client fails to make timely payments, the Provider may terminate this Agreement.

17. Force Majeure

Neither party shall be liable for any failure to perform its obligations under this Agreement if such failure is caused by a force majeure event, including but not limited to: hurricanes, volcanic activity, earthquakes, and pandemic shutdown orders.

18. Non-Discrimination

The Provider agrees to comply with all applicable Hawaii non-discrimination, language access, and accessibility requirements.

19. Client Instructions

The Client will provide the Provider with any specific instructions or protocols, including those related to culturally sensitive items, pet management, or restricted areas. The Client will also inform the Provider of any hazardous materials present on the property.

20. Job Audits

The Provider will conduct periodic job audits or quality verifications for ongoing contracts.

21. Waste Disposal

The Provider is responsible for the proper disposal of all waste generated during the cleaning service in accordance with Hawaii county ordinances.

22. Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral.

23. Amendment

This Agreement may be amended only by a written instrument signed by both parties.

24. Notice

All notices required or permitted under this Agreement shall be in writing and shall be deemed effectively given upon personal delivery or when sent by certified mail, return receipt requested, to the addresses set forth above.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

____________________________

[Cleaning Service Provider Name]

By: [Printed Name]

Title: [Title/Position]

____________________________

[Client Name]

By: [Printed Name]

Title: [Title/Position, e.g., Owner/Property Manager (evidence of authority attached)]