Connecticut cleaning service contract template
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How Connecticut cleaning service contract Differ from Other States
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Connecticut law mandates clear disclosure of licensing status and registration with the Department of Consumer Protection for cleaning services.
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Connecticut contracts are subject to specific lien waiver provisions to protect both property owners and service providers.
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The contract must comply with Connecticut’s consumer protection statutes, ensuring transparency in cancellation, fees, and dispute processes.
Frequently Asked Questions (FAQ)
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Q: Is a written contract required for cleaning services in Connecticut?
A: While not always mandatory, a written contract is strongly recommended to clarify scope, payment, and protect both parties.
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Q: Do cleaning service providers need to be licensed in Connecticut?
A: Licensing may be required for cleaning businesses, and proper registration with the Connecticut Department of Consumer Protection is advised.
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Q: Can I cancel a cleaning service contract in Connecticut?
A: Yes, Connecticut law provides rights to cancel under certain conditions, typically with written notice and consistent with contract terms.
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Connecticut Cleaning Service Contract
This Connecticut Cleaning Service Contract ("Agreement") is made and entered into as of [Date] by and between:
[Service Provider Full Legal Name], whose physical address is [Service Provider Physical Address], email address is [Service Provider Email Address], and phone number is [Service Provider Phone Number], hereinafter referred to as "Service Provider," and, if applicable, Connecticut License/Registration Number: [License/Registration Number], Commercial Tax ID: [Commercial Tax ID].
[Client Full Legal Name], whose physical address is [Client Physical Address], email address is [Client Email Address], and phone number is [Client Phone Number], hereinafter referred to as "Client."
1. Scope of Services
Option A: General Cleaning:
The Service Provider agrees to provide general cleaning services at the following address(es): [Property Address(es)].
The areas to be cleaned include: [Specify Rooms/Areas, e.g., Kitchen, Bathrooms, All Bedrooms, Living Room].
Restricted Zones: [Specify Areas Not to be Cleaned, e.g., Locked Closets, Specific Drawers].
Option B: Detailed Cleaning Services:
The Service Provider agrees to provide the following services: [List specific cleaning tasks, e.g., Dusting, Vacuuming, Mopping, Sanitizing Bathrooms/Kitchens, Trash Removal, Window Cleaning (Interior Only), Floor Care, etc.].
Frequency of Service: [Daily, Weekly, Bi-Weekly, Monthly, One-Time].
Work Dates: [Specify Dates or Range of Dates].
Expected Timeframe: [Start Time - End Time].
Minimum Staff per Visit: [Number of Staff].
Option C: Specialty Cleaning Services:
Appliance Cleaning: [Specify Appliances to be Cleaned].
Green/Eco-Friendly Cleaning: [Specify Green Cleaning Products or Methods Used].
COVID-Specific Sanitation: [Specify COVID-Specific Cleaning Protocols].
2. Equipment and Supplies
Option A: Service Provider Provided:
The Service Provider will provide all necessary equipment and cleaning supplies.
Chemical Products Allowed/Restricted: [List of Allowed/Restricted Chemicals in Compliance with Connecticut DEEP Guidelines].
Option B: Client Provided:
The Client will provide all necessary equipment and cleaning supplies.
The Client must provide [Specific List of Supplies Needed].
3. Standards of Performance
Option A: General Standard:
The Service Provider will perform all services in a professional and workmanlike manner.
Cleaning Quality Benchmarks: [Specify Cleaning Quality Standards, e.g., Dust-Free Surfaces, Streak-Free Windows].
Option B: Detailed Standard:
Checklists: [Service Provider Will Use a Cleaning Checklist] (Yes/No).
Post-Clean Inspection: [Service Provider Will Conduct a Post-Clean Inspection] (Yes/No).
Client Sign-Off Requirement: [Client Sign-Off Required After Each Cleaning] (Yes/No).
4. Compliance with Laws and Regulations
The Service Provider shall comply with all applicable local, state, and federal health and safety regulations, including OSHA, Connecticut General Statutes §31-49 for workplace safety, and Connecticut COVID-19 cleaning protocols (as applicable).
5. Staff Screening and Training
Option A: Standard Screening:
Background Checks: [Service Provider Conducts Background Checks on All Employees] (Yes/No).
Legal Employment Status: The Service Provider will ensure all employees are legally authorized to work in the United States per Connecticut law.
Uniform and ID Policies: [Specify Uniform and ID Requirements].
Option B: Enhanced Screening:
Supervision: [Specify Level of Supervision of Cleaning Staff].
Substance Abuse Policy: [Specify Substance Abuse Policy].
6. Insurance and Bonding
The Service Provider shall maintain the following insurance coverage:
Connecticut minimum General Liability Insurance: [Amount].
Workers’ Compensation Insurance (as required by Connecticut law).
Janitorial Bond: [Amount] (if applicable).
Certificate of Insurance: [Client Requires Certificate of Insurance Naming Client as Additional Insured] (Yes/No).
7. Confidentiality and Security
The Service Provider shall maintain the confidentiality of all Client information.
Key/Code Security: [Specify Procedures for Handling Keys and Alarm Codes].
Alarm Procedures: [Specify Alarm Procedures].
Lost Property: [Specify Procedures for Handling Lost Property].
8. Fees and Charges
Option A: Standard Pricing:
Base Rate: [Hourly, Per Visit, Flat Fee Amount].
Extra Charges for Irregular Work: [Specify Extra Charges, e.g., Deep Cleans, Emergency/Same-Day Service].
Connecticut Sales Tax: [Specify Sales Tax Treatment].
Option B: Payment Schedule:
Invoices: [Specify Invoice Frequency, e.g., Weekly, Monthly].
Due Dates: [Specify Payment Due Date Terms, e.g., Net 15, Net 30].
Late Payment Penalties: [Specify Late Payment Penalties].
Acceptable Methods of Payment: [Check, Electronic Transfer, ACH].
Option C: Additional Terms:
Compliance with Connecticut’s Home Solicitation Sales Act (if applicable): [Specify if door-to-door or in-home solicitation is conducted].
Expense Reimbursement Terms: [Specify Expense Reimbursement Terms, if any].
9. Property Damage and Liability
The Service Provider shall be responsible for repair or replacement of property damage caused by its negligence, subject to Connecticut statutes on property damage and indemnification. [Specify any limitations on liability].
10. Service Cancellation and Rescheduling
Option A: Client Cancellation:
Minimum Notice Period: [Hours/Days].
Cancellation Fees: [Specify Cancellation Fees, if any].
Option B: Service Provider Cancellation/Rescheduling:
Rescheduling Process: [Specify Rescheduling Process].
Client Acceptance of Alternative Time Slots: [Specify Requirements for Client Acceptance].
Option C: Termination:
Termination for Convenience: [Specify Termination for Convenience Terms].
Termination for Breach: [Specify Termination for Breach Terms].
Connecticut-Specific Notice Periods: [Specify Notice Periods for Consumer Contracts].
11. Complaints and Performance Review
Complaints: [Specify Procedures for Filing Complaints].
Performance Review: [Specify Frequency of Performance Review].
Correction of Unsatisfactory Service: [Specify Procedures for Correction of Unsatisfactory Service with Written Notice and Cure Period, if applicable, referencing Connecticut Unfair Trade Practices Act].
12. Anti-Discrimination
The Service Provider shall comply with all applicable anti-discrimination laws per the Connecticut Fair Employment Practices Act.
13. Subcontracting
Option A: No Subcontracting:
The Service Provider shall not subcontract any services without the Client's written approval.
Option B: Subcontracting Allowed:
The Service Provider may subcontract services with the Client's written approval.
14. Data Privacy
The Service Provider shall protect Client and third-party personal data in accordance with Connecticut data privacy laws (such as the Connecticut Data Privacy Act, if effective at the time of signing).
15. Dispute Resolution
Dispute Resolution Steps: [Good Faith Negotiation, Escalation to Connecticut Small Claims Court or Mediation/Arbitration in Connecticut per Client Location].
Governing Law and Venue: This Agreement shall be governed by the laws of the State of Connecticut. Venue shall be in [Specify County] County, Connecticut.
16. Force Majeure
Force Majeure Events: [Specify Force Majeure Events, e.g., Weather, State Emergencies, Pandemics].
Service Suspension/Rescheduling: [Specify Process for Service Suspension or Rescheduling Due to Force Majeure Events, consistent with Connecticut Executive Orders].
17. Modifications
All modifications to this Agreement must be in writing and signed by both parties.
18. Non-Waiver
No waiver of any provision of this Agreement shall be effective unless in writing and signed by the waiving party.
19. Signatories
[Service Provider Signature]
[Service Provider Printed Name]
[Service Provider Title]
[Client Signature]
[Client Printed Name]
20. Effective Date and Duration
Effective Date: [Date].
Duration: [Term Length, e.g., 1 Year, Month-to-Month].
Renewal: [Automatic Renewal or Extension Options].
Notice Period for Non-Renewal: [Specify Notice Period].
21. Independent Contractor Status
The Service Provider is an independent contractor and not an employee of the Client for purposes of Connecticut labor, tax, and benefit law.
22. Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes all prior oral or written agreements.
23. Severability
If any provision of this Agreement is held to be unenforceable under Connecticut law, the remaining provisions shall remain in full force and effect.
24. Record Maintenance
The Service Provider shall maintain all records related to this Agreement in compliance with Connecticut’s tax and business regulatory requirements.
25. Applicable Laws
This Agreement is subject to all applicable Connecticut and municipal laws, codes, and ordinances for cleaning businesses.
26. Client Obligations
Client Obligations: [Provide Access, Communicate Pets/Special Needs/Health Hazards, Remove Valuables, Secure Fragile Items, Report Incidents Promptly, Supply Utility Access and Parking if Necessary].
Client Presence: [Client Presence Permitted or Prohibited On-Site During Cleaning].
27. Marketing and Reference Use
Marketing and Reference Use of Client Name or Premises: [Strictly with Prior Consent per Connecticut privacy regulation].
28. Non-Infringement
Assurances of Non-Infringement and Lawful Use of Cleaning Products, Methods, and Equipment.
29. Assignment
Assignment Rights or Restrictions: [Specify Assignment Rights or Restrictions].
Process if Client Sells Serviced Property: [State Process if Client Sells Serviced Property].
30. Return of Property
Return or Destruction of any Keys, Codes, or Client Property at Contract Expiration or Termination.
31. Consumer Rights Notice
Connecticut’s required consumer rights notice language (if the contract meets the definition of a home improvement contract).
32. Notices and Acknowledgements
List of Required Notices and Client Acknowledgements under Connecticut contract law.