California cleaning service contract template

California Cleaning Service Contract

This Cleaning Service Contract ("Agreement") is made and entered into as of [Date] by and between:

[Cleaning Company Name], a [State] [Entity Type] with its principal place of business at [Business Address], phone number [Phone Number], and [License/Registration Number (if applicable)] ("Service Provider")

and

[Client Name], residing or with its principal place of business at [Business Address], phone number [Phone Number] ("Client").

1. Scope of Services

Option A: General Cleaning Services

The Service Provider agrees to provide general cleaning services at the following location: [Property Address]. The services will include:

[Detailed Description of Cleaning Tasks - Room by Room/Area by Area]. This includes [Frequency, e.g., weekly, bi-weekly] cleaning of [Specific Areas, e.g., offices, restrooms, kitchens, windows, floors]. Specific tasks include [Dusting, vacuuming, mopping, sanitizing, trash removal, restocking consumables, etc.].

Option B: Specialized Cleaning Services

The Service Provider agrees to provide specialized cleaning services at the following location: [Property Address]. The services will include:

[Type of Specialized Cleaning, e.g., Deep Cleaning, Post-Construction Cleaning]. A detailed list of included tasks is attached as Exhibit A. Frequency of these services will be [Frequency].

Option C: Client-Specific Requirements

The following specific client requirements and exclusions apply: [List of Client Specific Requirements/Exclusions]. This includes any limits on hours of access due to restricted entry.

2. Cleaning Products and Equipment

Option A: Service Provider Supplies

The Service Provider will supply all necessary cleaning products and equipment. All cleaning products used will comply with California regulations and, where applicable, local green cleaning ordinances. The Service Provider will provide SDS (Safety Data Sheets) upon request.

Option B: Client Supplies

The Client will supply all necessary cleaning products and equipment. The Client is responsible for ensuring that all supplied products are safe and compliant with California regulations.

Option C: Specific Product Requirements

The following specific cleaning products are required/prohibited: [List of Specific Products Required/Prohibited, including environmentally preferred or hypoallergenic options].

3. Staff Requirements

Option A: Service Provider Responsibility

The Service Provider is responsible for all employee background checks, compliance with California’s wage and hour laws, sick leave, workers’ compensation, proof of right-to-work, and direct supervision.

Option B: Client Approval of Staff

The Client has the right to approve individual workers assigned to their property.

Option C: Subcontracting

Subcontracting is [Allowed/Not Allowed]. If allowed, the Service Provider remains responsible for the subcontractor's compliance with all terms of this Agreement and applicable laws.

4. Compliance with Laws and Regulations

The Service Provider shall comply with all applicable California and local laws and regulations, including business licensing, janitorial registration under the CA Department of Industrial Relations (per Labor Code §1420–1434 if applicable), prevailing wage laws for public contracts (if applicable), and any local health/safety or labor standards.

5. Performance Standards and Service Level Expectations

Option A: Standard Performance

The Service Provider will perform services according to industry standards and agreed-upon cleaning protocols.

Option B: Client Inspection and Remediation

The Client has the right to conduct periodic inspections and issue written notice of deficiencies. The Service Provider will remediate any deficiencies within [Number] days of written notice.

Option C: Initial Walkthrough and Periodic Review

An initial walkthrough will be conducted on [Date]. Periodic reviews will be conducted [Frequency, e.g., monthly, quarterly] to adjust the scope of services as needed. Changes to the scope of services must be documented in a written change order, including associated pricing.

6. Complaints and Incident Handling

The Service Provider shall promptly report and resolve any client complaints or incidents such as property damage, theft, or hazardous material exposure. The Service Provider maintains insurance coverage including:

Minimum general liability: [Amount]

Janitorial bond (if required): [Amount]

Workers’ compensation: As required by California law

Employer liability coverage: [Amount]

The Client will be added as an additional insured, if feasible.

7. Compensation

Option A: Fixed Fee

The fixed fee for services is [Amount] per [Frequency, e.g., week, month].

Option B: Hourly Rate

The hourly rate for services is [Amount] per hour. The estimated total cost per [Frequency] is [Amount], but the final cost will be based on actual hours worked.

Option C: Per-Service Pricing

The pricing for individual services is detailed in Exhibit B. Minimum charge: [Amount]. Additional service rates: [List of Additional Service Rates]. Notice required for schedule changes or late cancellations: [Notice Period]. Accepted payment methods: [List of Accepted Payment Methods]. Payment due date: [Date] from invoice date. Late payment penalty: [Percentage]% per month. Prices include all applicable California state and local taxes.

Invoicing will occur [Frequency, e.g., weekly, monthly] via [Electronic/Written Invoice].

8. Client Responsibilities

The Client is responsible for providing accessible premises, security codes/procedures, securing valuables, informing the Service Provider of any hazards (as required under California Civil Code), and providing advance notice of any changes or interruptions to the cleaning schedule.

9. Confidentiality

The Service Provider shall maintain strict confidentiality regarding all non-public Client property or data encountered during the provision of services, and comply with all applicable California consumer privacy and security laws (CCPA, etc.).

10. Non-Solicitation

During the term of this Agreement and for a period of [Number] months after termination, the Client shall not solicit or hire any employee of the Service Provider.

11. Lost and Found/Accident Reporting

The Service Provider will promptly report any lost-and-found property, accidents, or suspected security breaches to the Client.

12. Health and Safety

The Service Provider shall comply with all applicable Cal/OSHA rules, minimum PPE standards, COVID-19 or infectious disease protocols, bloodborne pathogen and hazardous materials procedures, and incident reporting obligations.

13. Short-Term/Emergency Cleaning

Short-term or emergency cleaning requests will be accommodated subject to availability and at an additional rate of [Amount]. Authorization is required [e.g., verbal, written]. Maximum response time: [Time Frame].

14. Access and Security

The Service Provider will comply with all building security protocols and after-hours access arrangements as communicated by the Client.

15. Term and Termination

Initial term: [Start Date] to [End Date].

Option A: Auto-Renewal

This Agreement will automatically renew for successive terms of [Length of Term] unless either party provides written notice of termination at least [Number] days prior to the end of the then-current term.

Option B: Termination for Cause

Either party may terminate this Agreement for cause (e.g., non-performance, breach of contract, repeated quality failures, non-payment) with [Number] days written notice.

Option C: Termination for Convenience

Either party may terminate this Agreement for convenience with [Number] days written notice.

Upon termination, the Service Provider will provide a final cleaning, return all keys, and be paid for all services rendered.

16. Remedies and Liability

For missed or substandard service, the Client may be entitled to damages or credits, service re-performance, or other remedies as determined by the Client. The Service Provider's liability for indirect damages is limited to the extent permitted by California law.

17. Force Majeure

Neither party shall be liable for any failure to perform its obligations under this Agreement due to any cause beyond its reasonable control, including but not limited to acts of God, war, fire, flood, earthquake, or pandemic, in accordance with local and state emergency orders.

18. Intellectual Property

This Agreement does not transfer any intellectual property rights. Any proprietary cleaning methods remain the property of the Service Provider. Client restrictions on use of Service Provider’s name or reviews in advertising: [List of Restrictions].

19. Dispute Resolution

Any disputes arising under this Agreement shall be resolved through:

Escalation to management: Written notice of the dispute must be provided to both parties.

Negotiation: Parties shall attempt to resolve the dispute through good faith negotiations.

Mediation (optional): If negotiation fails, the parties may agree to mediation.

This Agreement shall be governed by the laws of the State of California. Venue for any legal action shall be in [County] County, California. Mandatory arbitration: [Yes/No]. If yes, details: [Arbitration Details]. Attorney’s fees: The prevailing party shall be entitled to recover its reasonable attorney’s fees.

20. Language

This Agreement is written in English. Upon Client request, a Spanish or other translation will be provided (subject to California Civil Code and consumer protection standards).

21. Entire Agreement, Severability, Assignment, Waiver, and Amendment

This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous communications and proposals, whether oral or written. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Neither party may assign this Agreement without the prior written consent of the other party. No waiver of any provision of this Agreement shall be effective unless in writing and signed by the waiving party. This Agreement may be amended only by a written instrument signed by both parties.

22. Anti-Discrimination and Labor Law Compliance

The Service Provider shall comply with all applicable California anti-discrimination, anti-harassment, immigrant worker protections, and other pertinent labor law requirements.

23. Authority to Enter Agreement

Each party represents and warrants that it has the legal authority to enter into this Agreement. The Client shall provide prompt notice if ownership or management of the premises changes.

Signatures:

_______________________________

[Cleaning Company Representative Name]

[Title]

Service Provider

_______________________________

[Client Name]

Client