Arizona receptionist employment contract template

Arizona Receptionist Employment Contract

This Arizona Receptionist Employment Contract (the "Agreement") is made and effective as of [Date], by and between:

• [Employer Name], a [State of Incorporation] corporation with its principal place of business at [Employer Address] ("Employer"), and
• [Employee Name], residing at [Employee Address] ("Employee").

1. Position:

• The Employer hires the Employee as a full-time Receptionist.
• Responsibilities include:
• Managing the front desk area.
• Answering and directing calls on a multi-line telephone system.
• Greeting and assisting visitors.
• Scheduling appointments.
• Managing incoming and outgoing mail and packages.
• Maintaining visitor sign-in procedures.
• Updating company calendars.
• Handling light clerical tasks (e.g., photocopying, faxing, filing).
• Enforcing Employer’s office protocols and security measures.
• Option A: Monitoring and ordering office supplies.
• Option B: Coordinating meeting room reservations and setup.
• Option C: Assisting with event arrangements.
• Option D: Supporting special Arizona workplace compliance procedures.

2. Work Location:

• The Employee's primary work location is [Employer Address] in Arizona.
• Option A: The Employee may be required to rotate between facilities located at [Additional Location(s)].
• Option B: The Employee may be required to provide coverage at satellite offices.
• Emergency/Weather Policy: In the event of inclement weather or emergencies impacting the Phoenix, Arizona metropolitan area (or as applicable), the Employee will adhere to the following policy: [Insert Emergency/Weather Policy].
• Option C: Remote/Hybrid work is permitted under the following criteria: [State Remote/Hybrid Work Criteria, if applicable]. If remote/hybrid work is allowed, the employee must reside in Arizona.

3. Employment Type & Schedule:

• This is a full-time employment position.
• The standard work schedule is [Number] days per week, from [Start Time] to [End Time], with a [Length] minute lunch break.
• The Employee will work on the following days: [List Days of the Week].
• Option A: Flexible scheduling may be available subject to Employer approval.
• Option B: Shift swaps may be permitted with prior approval from management.
• The Employee is expected to be punctual and present at the front desk during scheduled hours.
• Meal and rest breaks will be provided in accordance with Arizona law (A.R.S. 23-351 et seq.).

4. Compensation:

• The Employee's base wage is [Dollar Amount] per [Hour/Year], which is above the Arizona minimum wage.
• Pay Method: [Weekly/Bi-Weekly/Semi-Monthly].
• Overtime: The Employee is [Exempt/Non-Exempt] from overtime. If non-exempt, overtime will be paid at 1.5 times the regular rate for hours worked over 40 in a workweek, in accordance with the Fair Labor Standards Act (FLSA) and Arizona law.
• Option A: Additional pay of [Dollar Amount] per hour will be provided for late hours.
• Option B: Additional pay of [Dollar Amount] per hour will be provided for weekend work.
• Option C: Additional compensation of [Dollar Amount] per [Pay Period/Year] will be provided for bilingual skills.

5. Performance Reviews & Bonuses:

• Performance reviews will be conducted [Frequency, e.g., Annually].
• Performance will be evaluated based on: [List Performance Criteria].
• Merit increases are based on performance and budget availability.
• Option A: Discretionary bonuses may be awarded for exceptional customer service.
• Option B: Discretionary bonuses may be awarded for undertaking additional duties.

6. Benefits:

• The Employee is eligible for the following benefits, subject to the terms and conditions of the applicable plans:
• Health Insurance: [Describe Health Insurance Plan].
• Dental Insurance: [Describe Dental Insurance Plan].
• Vision Insurance: [Describe Vision Insurance Plan].
• Life Insurance: [Describe Life Insurance Plan].
• 401(k) or Retirement Plan: [Describe Retirement Plan].
• Paid Time Off (PTO): [Number] days per year.
• Vacation: [Number] days per year.
• Arizona Sick Leave: Provided in compliance with Arizona's Fair Wages and Healthy Families Act.
• Paid Holidays: [List Paid Holidays].
• The Employee is eligible for leave policies as required by Arizona law, including jury duty, bereavement, and parental leave.
• Option A: Tuition Reimbursement: The Employer will reimburse tuition expenses up to [Dollar Amount] per year for job-related professional development.
• Option B: Professional Development: The Employer will provide training in [List Training Topics, e.g., Microsoft Office, Customer Service].

7. Confidentiality:

• The Employee agrees to maintain strict confidentiality regarding company business, visitor information, sensitive documents, and internal communications.
• The Employee understands the expectation for discretion at the front desk and will comply with the Arizona Data Breach Notification Law if handling customer data.

8. Intellectual Property & Company Property:

• While it is not anticipated that the employee will create IP, the employee must return all company property upon termination.
• Company property includes, but is not limited to, keys, passes, documents, manuals, and equipment.

9. Performance Standards & Conduct:

• The Employee is expected to maintain the following performance standards:
• Dress Code: [Describe Dress Code].
• Demeanor with Guests: Professional, courteous, and helpful.
• Privacy Protocol: Maintain privacy in sensitive areas.
• Compliance with Company Code of Conduct.
• Non-Harassment and Anti-Discrimination: Adhere to the Arizona Civil Rights Act (A.R.S. 41-1461 et seq.).

10. Reporting & Workflow:

• The Employee reports to [Supervisor Name and Title].
• Daily workflow expectations: [Describe Daily Workflow].
• Option A: The Employee supports the following department(s): [List Department(s)].
• Option B: The Employee is expected to collaborate with the following team(s): [List Team(s)].

11. Incident Reporting & Safety:

• The Employee will report all incidents and workplace accidents immediately to [Designated Person/Department].
• The Employee will follow the Employer's procedures for workers' compensation claims.
• The Employee will comply with Arizona Occupational Safety and Health standards, especially regarding sitting/standing ergonomics and visitor safety.

12. Employee Handbook & Training:

• The Employee will receive and acknowledge the Employee Handbook, which contains important company policies.
• The Employee will attend mandatory orientation and ongoing training specific to front desk procedures, emergency evacuation, data protection, and harassment prevention.
• By signing this agreement, the employee acknowledges receipt of the employee handbook.

13. At-Will Employment:

• This is an at-will employment agreement, as permitted by Arizona law.
• The Employer may terminate the Employee's employment at any time, with or without cause or notice.
• Upon termination, the Employee will receive their final paycheck in accordance with Arizona law.
• Accrued PTO will be paid out as required by Arizona law and company policy.
• The Employee will be offered COBRA/benefits continuation as required by law.
• The Employee will return all company property, including keys and equipment, upon termination.

14. Voluntary Resignation:

• The Employee may resign from their employment by providing [Number] weeks' written notice to the Employer.
• The Employee will complete all exit obligations as directed by the Employer.
• Failure to provide sufficient notice may result in [Consequences, e.g., forfeiture of accrued PTO].

15. Dispute Resolution:

• The parties will attempt to resolve any disputes arising out of or relating to this Agreement through good faith negotiation.
• If negotiation is unsuccessful, the parties may agree to mediation.
• This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona. The venue for any legal action shall be in [County] County, Arizona.

16. Non-Compete & Non-Solicitation:

• Any non-compete agreement must be reasonable and compliant with Arizona statutes (A.R.S. 23-494).
• Option A: The Employee agrees to not solicit any customers or employees of the Employer for a period of [Number] months following termination of employment.
• The Employee's confidentiality obligations survive the termination of this Agreement.

17. Compliance with Arizona Employment Laws:

• The Employer complies with the Arizona Employment Protection Act and E-Verify requirements.
• The Employer will verify the Employee's immigration/work authorization as required by law.

18. Equal Opportunity Employer:

• The Employer is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal or Arizona law.
• The Employer prohibits retaliation against employees who report discrimination or harassment.

19. Workplace Accommodations:

• The Employer will provide reasonable accommodations to qualified individuals with disabilities in accordance with the Arizona Disability Act.

20. Required Postings:

• The Employer will maintain all required federal and Arizona labor law posters in a conspicuous location.
• The Employee may be responsible for ensuring these postings are maintained and readily accessible.

21. Industry-Specific Terms:

• Option A: If the Employer operates in the medical field, the Employee will comply with HIPAA regulations.
• Option B: If the Employer operates in the legal field, the Employee will maintain strict client confidentiality.
• Option C: The Employee must be fluent in [Language(s)].

22. Modification, Assignment, Severability & Waiver:

• This Agreement may be modified only by a written agreement signed by both parties.
• This Agreement may not be assigned by the Employee without the Employer's written consent.
• If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• No waiver of any provision of this Agreement shall be effective unless in writing and signed by the waiving party.
• This Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous communications and proposals, whether oral or written.
• This Agreement shall be governed by and construed in accordance with the laws of the State of Arizona.

IN WITNESS WHEREOF, the parties have executed this Agreement as of the date first written above.

[Employer Name]

By: [Employer Representative Name]

Title: [Employer Representative Title]

[Employee Name]

Signature: ____________________________

Date: ____________________________